Correctional Officer Customer Service
Resume:
Abbegail Robertson
Experienced Correctional Officer
Decatur, GA 30034
**************@*****.***
Over 20 years of experience in the security industry. Authorized to work in the US for any employer
Work Experience
Correctional Officer
ATLANTA CITY DETENTION CENTER - Atlanta, GA
August 2022 to February 2023
Processed incoming detainees in the Intake area of the facility. Periodically performed security checks around the facility. Escorted detainees to and from Intake area to housing area. Observed detainees in the Intake area in order to keep the facility in functional operation. Security Officer
Securitas - Atlanta, GA
December 2021 to August 2022
Prevent theft for the client
Correctional Officer IV
Texas Department of Criminal Justice - Dayton, TX
June 2016 to May 2021
Observed inmates in the housing area in order to make sure no contrand was being passed around or any harm was being done. Performed routine head checks. Performed scheduled counts. Escorted inmates to various activities around the facility. Searched inmates housing areas for contraband. Maintained the custody and control the facility.
Education
Associate in Science (AS) in Business Management
Lee Community College
June 2006 to May 2011
Skills
• Security
• Surveillance
• Microsoft Excel
• CCTV
• Leadership
• Customer Service
• Typing
• Cash Handling
• Microsoft Powerpoint
• Driving
• Military
• First aid
• CPR
• Law enforcement
• Conflict management
• Report writing
Military Service
Branch: United States Army
Service Country: United States
Rank: Specialist
August 1998 to June 2002
Commendations:
Good conduct medal, AA award for excellent customer service in dealing with German vendors Certifications and Licenses
Guard Card
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