Administrative Assistant Customer Service
Resume:
Lury Ripley
OBJECTIVE:
Dedicated business professional with vast experience acquired over the years in the administrative field as Executive/Senior Administrative Assistant and Customer Service Supervisor. Offer advanced computer skills in various software applications. Always eager to learn, very organized and consistent in all that I do. Looking for a part-time opportunity to become a valuable team player for your organization.
WORK EXPERIENCE:
City of Fort Myers - Customer Service Supervisor SWF Enterprise Center – 7/20 to 9/23 -retired 8-31-23
•Provide administrative support to the Director of the Southwest Florida Enterprise Center. Responsible for tenant billing and lease agreements for new businesses. Maintains files and process payments/billing for the department. Produce various statistical and management reports.
Remedy Intelligent Staffing (City of Fort Myers) City Attorney’s Office/Risk Management - 1/17 to 7/20
•Provide administrative support to the Risk Management department. Maintains files and process subrogation claims for the City of Fort Myers. Produce various statistical and management reports.
•Assist the City Attorney’s Office with administrative tasks, organizing legal files, etc.
Kamehameha Schools and Bishop Estate/Honolulu, HI - 11/14 to 1/16
Senior Administrative Assistant/Human Resources
•Provide administrative support to the Senior Director of Human Resources, the Employee Labor Relations Manager and Client Services Manager including their calendars, setting up meetings, event planning, workshops, etc.
•Responsible for preparing monthly report of labor relations investigations for the islands of Oahu, Maui and Hawaii, office supplies requisitions and procurement functions.
•Responsible for maintaining and updating various share sites in the Employee Labor Relations area.
United Laundry Services/Honolulu, HI - 4/12 to 6/14 Executive Assistant to the President and CEO
•Provided administrative support to the President and CEO.
•Responsible for travel coordination of management staff.
•HR functions including applicant selection, interviews and orientation training; traveling to outer island for new employment orientation; attendance policy review; handle incident reports and recommend appropriate action; handling of workers compensation claims; coordinate with employment agencies for the hiring of temporary employees, creation of follow-up processes.
•Coordinated the functions of the receptionist (front desk).
Lury Ripley Page 2 of 2
Spanish by Lury (Part-time 20 hours) - 01/09 to 4/12
Freelance Spanish Interpreter
•Freelance Spanish interpreter for various agencies: Bilingual Access Line, Lionbridge Technologies, Hawaii State Judiciary Pacific Gateway, Federal Court (Language Skilled)
OTHER EXPERIENCE:
City and County of Honolulu, Honolulu, HI – Senior Typist Clerk
ALTRES Staffing, Honolulu, HI - Secretary/Administrative Assistant (Temporary)
Topaz Elementary School, Fullerton, CA – Administrative Assistant to Principal
Franklin Elementary School, Anaheim, CA – Office Coordinator-Secretary
Los Angeles County – Mental Health Department - Administrative Coordinator
EDUCATION:
•Fullerton College, Fullerton, California, AA Liberal Arts
•University of Arizona – Tucson, Arizona National Center for Interpretation – Summer Institute • BA degree close to completion
SKILLS:
•Typing speed: 70 wpm, Proficient in Microsoft Office, working knowledge of Project, American Contractor, Photoshop, Adobe, SASI and others.
MEMBERSHIPS AND AWARDS:
•Hawaii Interpreters and Translators Association, International Hospitality Center, Hawaii
•Volunteer - United States Coast Guard Auxiliarist
•REFERENCES:
•Gladly, available upon request.
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