Dental Assistant Service Representative

HERSHEY LONDO

*** *********** *****, ******, ** *9154

Tel. 701-***-****

Email: **************@*****.***

PROFILE:

November 2017 graduate in the Dental Assistant program at Fortis College, Columbia, SC. Versatile Customer Service representative who thrives in dynamic, challenging and fast-paced professional environments who is a multilingual individual. Able to communicate in Japanese; bilingual in English/Tagalog. Assertive and enthusiastic and an unsurpassed work ethic seeking an opportunity to grow within the Dental Field.

EDUCATION:

Fortis College, Columbia, SC

246 Stoneridge Dr #101, Columbia SC 29210

12/2016 - 11/2017

Dental Assistant Program

Introduction to Health Professions; Medical Terminology; Medical Anatomy and Physiology; Fundamentals of Dental

Assisting. Preventive Dentistry and Nutrition; Dental Procedures and Techniques; Dental Materials and Lab techniques; Dental

Restorative Procedures; Dental Radiology; Dental Office Procedures and Billing; Dental Specialties and Expanded Functions;

Capstone and Career Development

Polangui Community College, Philippines

Office Administration

Ligao National High School, Philippines

High School Diploma

CERTIFICATION:

Radiation Safety Exam, SCDA, Radiation Safety health (RHS), DANB, Infection Control, (ICE), DANB, CPR/BLS for healthcare, American Association, Dental Assisting Certification, HIPPA Certification

Skills:

Time Management, Problem Solver, Dentrix, Skilled leader, Computer Literate, Conflict Resolution,

Work Experiences:

Shaw AFB Dental Clinic

20th Medical Group

420 Polifka Ave

Shaw AFB, SC,29152

10/2022- Current

Hours: 40

Salary:38,698 Per Year

GS-5

Dental Assistant

Duties: Tracks all patient records in the health record system, files all records in with Air force compliance. In-processing/Out- processing Patient. Files and retrieves patient records and radiographs alphabetically and numerically.

Tracking all the patient records in the health record systems. Review’s patient medical history and vital signs. Make patient comfortable on the dental chair and prepared them for the treatment. Preparation of dental materials cement, cad cam ceramic crown, amalgam, composite, impression material. Assist with oral sedation surgical extraction, composite, amalgam. Endo procedures Dental charting. Prevention and management dental medical emergencies Hand the instrument while checking the patient. Taking x-ray, intra-oral and panoramic. Sterilization retrieves contaminated supplies and delivers sterile supplies to where needed. Undertakes manual cleaning of instruments and equipment to remove contaminates. Responsible for the operation and maintenance of decontamination equipment. Applies a detail orientation in the examination of instruments and equipment to ensure they are clean. Actively monitors as well as operates sterilization equipment such as an autoclave. Tests and reports detected problems with sterilizing equipment. Responsible for keeping record of items that have been cleaned and sterilized. Ensures to remove all waste matter from equipment and carts. Responsible for restocking crash carts. Responsible for organizing, storing, and keeping records of sterile supplies. Responsible for checking the expiration dates on supplies. Responsible for maintaining a clean work area following established departmental policies and procedures, and infection control standards. Operate all mechanical machinery within sterile processing unit, including cart washers, instrument washers, steam sterilizers, low temp sterilizers, ultrasonic and drying cabinets. Applies established policies and procedures in completing work assignments. Undertakes continuous education and trains in all areas of sterile processing, including decontamination, cleaning, assembly, wrapping, sterilization, and storage processes within all set professional standards and regulations. Refers all decisions beyond personal scope of responsibilities to the appropriate unit. Responsible for reporting broken instrumentation. Educate the patient a proper Oral hygiene

Shaw AFB Dental Clinic

20th Medical Group

420 Polifka Ave

Shaw AFB, SC,29152

09/2019- 10/2022

Hours: 40

Salary:42,000 USD Per Year

Contractor

Dental Assistant

Duties: Tracks all patient records in the health record system, files all records in with Air force compliance. In-processing/Out- processing Patient. Files and retrieves patient records and radiographs alphabetically and numerically.

Tracking all the patient records in the health record systems. Review’s patient medical history and vital signs. Make patient comfortable on the dental chair and prepared them for the treatment. Preparation of dental materials cement, amalgam, composite, impression material. Assist with surgical extraction, composite, amalgam. Dental charting. Prevention and management dental medical emergencies Hand the instrument while checking the patient. Taking x-ray, intra-oral and panoramic. Sterilization, retrieves contaminated supplies and delivers sterile supplies to where needed. Undertakes manual cleaning of instruments and equipment to remove contaminates. Responsible for the operation and maintenance of decontamination equipment. Applies a detail orientation in the examination of instruments and equipment to ensure they are clean. Actively monitors as well as operates sterilization equipment such as an autoclave. Tests and reports detected problems with sterilizing equipment. Responsible for keeping record of items that have been cleaned and sterilized. Ensures to remove all waste matter from equipment and carts. Responsible for restocking crash carts. Responsible for organizing, storing, and keeping records of sterile supplies. Responsible for checking the expiration dates on supplies. Responsible for maintaining a clean work area following established departmental policies and procedures, and infection control standards. Operate all mechanical machinery within sterile processing unit, including cart washers, instrument washers, steam sterilizers, low temp sterilizers, ultrasonic and drying cabinets. Applies established policies and procedures in completing work assignments. Undertakes continuous education and trains in all areas of sterile processing, including decontamination, cleaning, assembly, wrapping, sterilization, and storage processes within all set professional standards and regulations. Refers all decisions beyond personal scope of responsibilities to the appropriate unit. Responsible for reporting broken instrumentation. Educate the patient a proper Oral hygiene

Troop Dental/ Medical Reception in Processing Clinic (RMC)

Caldwell Dental Clinic

1890 Washington Road

Fort Jackson, SC 29207

06/2019 - 09/2019

Hours: 40

Salary: 30,434 USD Per Year

Series: 0681 Pay Plan: GS Grade: 4

Dental Assistant X-ray Technician

Duties: Troop Dental Clinic In-processing Data entry of patient information, briefs soldiers on how to fill out medical/dental records for accuracy. Retrieves records for treatment to the assigned area in the dental clinic. Tracks all patient records in the health record system, files all records in compliance with Army regulation. Prepares digital radiographs for scheduled appointments for Dental Care Providers (DCPs) utilizing the Corporate Dental Application (CDA). Uses personal computer to enter data into the CDA to build profiles and templates in order to prepare schedules for assigned DCPs to make changes to master schedules and to monitor proper utilization of appointment time. Files and retrieves patient records and radiographs alphabetically and numerically. Performs supply management duties in the supply section of the dental activity. Orders and receives dental supplies, prepares annual supply contracts, and monitors supply funds. Establishes ordering procedures, projects requirements based on demands and knowledge of dental needs. Review’s patient medical history and patient vital signs. Make patient comfortable on the dental chair and prepare them for the treatment. Hand instrument to the dentist while checking the patients. Preparation of dental materials, cement, amalgam, composite, impression material. Assists with surgical extraction, implants, composite fillings and root canals. Use suction or other device to keep patients mouth dry while the treatment. Dental charting. Prevention and management dental of medical emergencies. Take dental x-ray, intra-oral and Panoramic. Keep the dental chair and enjoining areas clean. Sterile the dental instrument. Scheduling patient appointment. Educate the patient about the medication suggest by the dentist and proper oral hygiene.

Carolina Children Dentistry in Sumter,

500 Physician Ln, Sumter, SC 29150

12/2017 - 06/2019

Salary: 18,000 USD Per Year

Hours: 32

Dental Assistant

Duties: Collecting and recording patient health histories. Patient managing during dental procedures. Transfer instrument during treatment procedures. Assisting with filling, extraction, Pulpectomy stain steel crown. Coronal Polishing. Placing Sealant. Applying topical Fluoride treatment. Taking dental X-ray and Panoramic. Teaching patient’s appropriate oral hygiene strategies to maintain oral health; (tooth brushing, flossing and nutritional counseling). Serving as an infection control officer, developing infection control protocol and preparing and sterilizing instrument and equipment. Helping patients feel comfortable before, during and after dental treatment. Performing office management tasks that often require the use of a personal computer.

Ray’s Family & Cosmetic Dentistry

625 Constitution Dr, Sumter SC 29154

10/2017

Hours: 40

Dental Assistant Externship

Carolina’s Children Dentistry in Sumter

500 Physician Ln, Sumter SC 29150

09/2017

Hours: 32

Dental Assistant Externship

Work experience for placement in the dental assistant program.

Duties: Assist with IV sedation, blood pressure. Review patient medical and health history. Assist with implants, extractions, composite fillings, root canals. Taking X-Rays, Panoramic. Placing Sealants. Coronal polishing.

Walmart Supercenter

1283 Broad St, Sumter, SC 29150

06/2016 - 06/2017

Hours: 40

Salary: 28,512 USD Per Year

Overnight Stockers

Duties: Transport freight to the sales floors after sorting and ensuring that quality has been delivered. Place price tags on items and ensure that barcodes are correctly placed.

Walmart Supercenter

3900 S Broadway, Minot ND 58701

09/2014 - 05/2016

Hours: 40

Salary: 26,880 USD Per Year

Money Center Representative/ Customer Service

Duties: Cashier, Maintain balance drawer. Payment Acceptance and Money Transfers. Greet customers warmly while ascertaining or reason for visiting. Treat customer with courtesy. Handle request money orders. Assist with placement of orders, refund and/or exchanges. Calculated and processed bills, Invoices and account statement according to established procedures. Cashed customer payroll income tax return checks. Recorded personal Information. Deposit and witdraw fund from costumer account. Communicated with customer, employees and other individual to answer question and explain information. Processed customer return and solve problem and concern. Ensured quality customer service was given to each customer.

Holliday Inn Riverside,

2200 Burdick Expy, Minot ND 58701

09/2014 - 05/2014

Hours: 40

Salary: 28,800 USD Per Year

Assistant Housekeeping Manager

Duties: Supervise housekeeping staff/inspected rooms and services areas. Recruit/train staff, create management reports.

Select Inn, Minot, ND

225 22nd Ave, Minot ND 58703

03/2013 - 08/2013

Hours: 40

Salary: 23,040 USD Per Year

Housekeeping Supervisor

Duties: Oversaw housekeeping staff, trainer of new staff. Inspect guest rooms for cleanliness and in working order. Supervise room cleaning/replenishing duties; schedule work assignments

AAFES Gas Station

154 Missile Ave, Minot AFB, ND 58705

12/202 - 03/2013

Hours: 20

Salary: 11,520 USD Per Year

Store Associate

Duties: Cashier, Stocking and Check Cashing. Ensure neatness of the store at all the times. Maintain balance drawer. Ensure proper organization of the store. Respond to customer compliant and question. Help customer with locating items

Kadena Officer’s Club

Bldg 313 Kadena AFB, Okinawa, Japan

08/2010-03/2012

Hours: 40

Salary: 17,720 USD Per Year

Cashier/ Customer Services

Duties: Greet customers and ascertain reason for visiting. Cahier, cashing Checks. Accepting Payment. Money Exchanges.

Use telephones to reach out to customer and verify account information.

VOLUNTEERING:

Dental Access Days, 2018 Columbia, SC

Shaw Dental Offices Military Days, 2021 Shaw AFB SC

REFERENCES:

Dr. Karen Johnson, Program Director Fortis College 803-***-****

Dr. Gary Bethea, Ray family & Cosmetic Dentistry 615-***-****

Ms. Kimberly, Williams 803-***-****

Ms. Tamara, Allen 803-***-****

Mrs. Kelly, Higgins 413-***-****

Contact this candidate