Office Manager Machine Maintenance
Resume:
Melissa Donahue
Manhattan, IL, *****, US
************@*****.***
Work Experience
**/**/**** - **/**/2014
Insured Contracting, Office Manager (Management)
Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.
Interpret and communicate work procedures and company policies to staff.
Analyze financial activities of establishments or departments and provide input into budget planning and preparation processes.
Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
Resolve customer complaints or answer customers' questions regarding policies and procedures.
Develop or update procedures, policies, or standards. Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
03/01/2008 - 03/01/2012
Expert Plumbing Service, Office Representative
Complete work schedules, manage calendars, and arrange appointments.
Answer telephones, direct calls, and take messages. Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
Compute, record, and proofread data and other information, such as records or reports.
Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
Compile, copy, sort, and file records of office activities, business transactions, and other activities.
Communicate with customers, employees, and other
individuals to answer questions, disseminate or explain information, take orders, and address complaints.
Process and prepare documents, such as business or government forms and expense reports.
Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.
Review files, records, and other documents to obtain information to respond to requests.
05/01/2008 - 02/01/2009
Reed’s Automotive, Office Manager (Management)
Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.
Analyze financial activities of establishments or departments and provide input into budget planning and preparation processes.
Resolve customer complaints or answer customers' questions regarding policies and procedures.
Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
Coordinate or perform activities associated with shipping, receiving, distribution, or transportation.
Compute figures such as balances, totals, or commissions. Education
2002-01-01
Havelock High, High School in General Studies
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