Customer Service Office Manager
Resume:
RESUME FOR;
KRISTY L. HARRIS
KISSIMMEE
FLORIDA 34759
CELL 860-***-****
Further to your notification requesting applicants for employment, I respectfully wish to place my resume before you for consideration.
My husband and I have recently relocated to Florida from Connecticut. In an effort to continue to work in a position within which I have accumulated substantial management experience via several previous organizations, I am seeking to work in a team oriented environment which challenges the skills I have acquired and allows me to achieve personal growth and advancement. I am self motivated, personable, articulate and have the ability to communicate with all levels of management and employees.
Management of each of the organizations for whom I have worked will if necessary, confirm that I am a devoted team player and attest to the personal dedication and excellent customer service I have developed which resulted in lasting and positive relationships, sales and growth. Volunteer; Warner Theater
Development HOA-Earthday clean up/Easter egg hunt/Welcome Committee WORK HISTORY.
2012- January 2024
The Cork Fine Wines and Spirits
Torrington
Connecticut 06790
Phone 860-***-****
Office Manager/Bookkeeper
Responsibilities;
Full store responsibilities in owner’s absence
Phone
Create and organize filing system
Time cards
Payroll/Taxes
All bill payments and bank deposits
Account balancing
Inventory Management
Order all office supplies and uniforms
Address and resolve all staff issues and customer complaints Reference contact;
Sarah Gersky-Owner
Roy Hannon-General Manager (860)-309-332
2006-2011
Webster Bank
Bishops Corner
Connecticut 06117
Phone 860-***-****
Senior Teller/Teller Supervisor/Float Teller
Responsibilities;
Accounts opened, closed and account maintenance
Business calls and appointment management
Knowledgeable in all Banking Products and Promotions for customer service Reference contact;
William Webster-Branch Manager
November 2005-November 2006
Citizens Bank
Farmington Avenue
Bristol
Connecticut 06010
Phone 860-***-****
Position Banker
Responsibilities;
Accounts opened, closed and account maintenance
Cold calling, follow ups with customers and leads
Superior cash handling leading to becoming Head Cashier Member of Bristol Chamber of Commerce attending many functions/activities Reference;
Jeffrey Cormier-Branch Manager 860-***-****
July 2004-September 2005
Nordstrom’s West Farm’s Mall
West Hartford
Connecticut 06010
Phone 860-***-****
Handbag sales
Responsibilities;
Attended all employee classes and programs
Product knowledge, ordering and product floor design Top saleswoman in my department/captain for some promotions Customer follow ups and cold calling
Cash handling
Reference;
Rebecca Gonzales-Handbag Manager
August 1999-May 2004
Miracle Maids
Cleveland Heights
Ohio 44142
Phone 904-***-****
Assistant Manager
Responsibilities;
Interview, hire and fire employees
Train new hires
Sales calls and appointments
Schedule staff hours, meetings and vacations
Order supplies and uniforms
Follow up with existing customers
Full responsibility of business in owners absence
August 1992-July 1999
Houlihans Restaurant
Arlington Expressway
Jacksonville
Florida
Phone 352-***-****
Assistant Manager
Resposibilities;
Greeting, hostess, phone reservations
Waitress, bartender, training new hires for both
Schedule wait and bartending staff (30-40 employees) Open and close business
Payroll, cash handling and credit card services
Interview potential employees, hire and fire as necessary Address and resolve customer complaints
Address and organize TV and Radio promotions
Order food, food products, uniforms and all restaurant needs Sent to other new locations out of state to train staff Reference;
Robin Smith-Houlihan Manager
Other personal references;
Lisa Polce-Advertising 860-***-****
Marcie Cugini-Great Lakes Financial Underwriter 216-***-**** Chrissie Mornault-V.P of Torrington Farms Community/Funeral Director 860-***-**** EDUCATION
Strongsville (Ohio) High School Graduate
Florida Community College-Real Estate
Customer Services classes
Platform, teller and operational classes
Contact this candidate