Darlene Finley
Customer Service
Fayetteville, NC
Customer services entry to supervisory position.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Assistant Manager
Family Dollar - Fayetteville, NC
February 2024 to Present
Customer service and money management. This includes but not limited nightly deposit responsibilities and delegation of 2 other employees during shift. Inventory of store items, vendor processing, receiving of weekly trucks to store and planner-gram set up. Front End Supervisor
Food Lion - Fayetteville, NC
July 2023 to February 2024
Office money management. Opening and closing procedures to include POS, Register and Safe Count declaration. Bill pay, transfer-payouts via Western union. Student Driver
PAM Transport - Fort Wayne, IN
October 2022 to January 2023
After obtaining my CDL A. Performed all duties in accordance with the company policies and procedures under a mentors supervision plus leadership to improve my driving skills as a CDL A license holder.
• Drove to destinations in accordance with federal regulations in periods of 11 to 13 hour drive times
• Performed 45 degree-straight backing driving maneuvers to enter a shipping docks
• Maintained and fulfilled driver logs, records of fuel purchase and other records required by the law to include pre trip of the CMV
Medical Insurance Verification Specialist
Golden Years - Fayetteville, NC
April 2019 to September 2022
• Overhauled front desk operations for a non-emergency Transportation business-home care
• Ensure clients health care benefits are covered prior to medical treatment
• Updated demographics of clients to omit any errors for speedy and precise filing for account purposes Supervisor
Spitfire-Commercial cleaner - Lynchburg, VA
February 2013 to March 2019
Supervisor to several AAA contracted cleaning crews within VA region.
• Making sure crew work performance per company contract was done according to clients needs and expectations( flooring, bathrooms, break rooms, interior plus exterior of buildings).
• Monitored cleaning supplies and stayed current with inventory needs
• Completed cleaning duty checklist and submitted reports to upper management team members Education
Academy completion in Trucking
Future Truckers of America - Asheboro, NC
September 2022 to October 2022
High school diploma
Asheville High School - Asheville, NC
August 1994 to May 1998
Skills
• Route driving
• Commercial driving
• Truck driving
• Regional lane
• Van driver
• Delivery driver experience
• Communication skills
• Computer skills
• Time management
• Leadership
• POS
• Typing
• Accounts receivable
• Cash handling
• Sales
• Customer service
• Accounting
• Office experience
• Microsoft Office
• Cash register
• Medical administrative support
• Customer relationship management
• Account management
• Guest relations
• Retail sales
• Documentation review
• Management
• Supervising Experience
Certifications and Licenses
Driver's License
CDL A
October 2022 to April 2027
CPR Certification
CDL B
CDL