Customer Service Delivery Driver
Resume:
Twonesha Johnson-Hendricks
Shuttle bus Driving, Delivery driving, Desk jobs and janitorial work are my passion Oakland, CA
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IM FULLY VACCINATED I have a Class B Commercial License w/ pass endorsement, I have a DOT medical certificate also DOT cert through AMAZON as a step van driver.I have a clean driving record, been Licensed for 15+ years no suspension Can pass a drug test and background check, have 4 years experience with delivery packages for AMAZON very reliable w/ great customer service! Willing to relocate to: San Leandro, CA - Vallejo, CA - San Francisco Bay Area, CA Authorized to work in the US for any employer
Work Experience
CDL Class B Driver
ABM Industries Inc. - Oakland, CA
November 2023 to Present
Transport fedex employees back and forth from hub to coliseum bart until end of shift displaying great customer service and safe driving
Driver
Uber Partner Drivers, Lyft & access a ride - San Francisco Bay Area, CA September 2015 to Present
Uber/ Lyft driver similar to taxi service
Food Delivery Driver
Doordash - San Francisco Bay Area, CA
January 2014 to Present
accept orders through the phone app, Go to restaurants and pick up orders, deliver to customers CDL Class B Driver
Propark Mobility - Oakland, CA
October 2023 to January 2024
Drive airport shuttle and safely transport passengers back and forth to parking lot and airport. Displaying good customer service
Paratransit Bus Operator
First Transit - Oakland, CA
June 2022 to January 2023
Safely operate paratransit vehicles transporting passengers displaying safe driving and great customer service as a First Transit employee!
DOT CERTIFIED BOX TRUCK/STEPVAN Delivery Driver
Kilam Inc - Richmond, CA
August 2021 to February 2022
deliver packages in a step van( dot cert. vehicle) follow strict driving guidelines safely and in a timely manner!
Amazon Delivery STEP VAN Driver
Treeline Logistics - Richmond, CA
February 2020 to August 2021
Loading packages into van at the amazon warehouse,making deliveries (lots of them)in a timely manor sometimes finishing early, fueling Van's practice safe driving!Great customer service and follow directions!
Amazon Delivery Driver
1-800 Courier - San Leandro, CA
October 2018 to February 2020
Loading packages at the amazon warehouse,making deliveries (lots of them)in a timely manor sometimes finishing early, fueling Van's practice safe driving! amazon determined me the 2nd best driver of my company due to my low sometimes none concession with my deliveries! I AM A PLATINUM DRIVER! NEVER BEEN LOWER THEN GOLD!
Cashier/Customer Service
Wal-Mart - Richmond, CA
February 2017 to March 2019
great customer service fast cashier great bagger very reliable team player fitting room associate(answer phones,takes messages transfers calls,let customers in fitting room,clean fitting rooms) Hub Driver
AutoZone - San Leandro, CA
September 2016 to December 2016
Autopart Delivery Driver
Caregiver
IHSS ADULT SERVICES PROGRAM
April 2012 to October 2016
changed trach and g-tube (feeding tube) assisted w/ medication and household needs
(cooking,cleaning,bathing) assist w/ appt.
GM Clerk
Safeway - Oakland, CA
January 1998 to November 1998
Stocked items other then food and made sure my shelfs were neat Cashier and Cook
McDonald's - Vallejo, CA
Education
High school or equivalent
Commercial Driver's License (CDL)
Class B
Expires: December 2026
State: CA
Endorsements: P (Passenger vehicles)
Skills
• Customer Service (4 years)
• Crew Member (2 years)
• Driving (10+ years)
• Microsoft Office (6 years)
• Delivery driver experience
• Commercial driving
• Van Driver
• Courier
• Box Truck
• Tube Feeding
• Custodial Experience
• Communication skills
• Computer skills
• Typing
• Paratransit
• Shuttle Driving
• Personal Assistant Experience
• Microsoft Access
• Bus Driving
• Load & Unload
Certifications and Licenses
DOT Medical Card
December 2022 to December 2024
Medical Certificate that's required by the DMV for Commercial License holders CDL A
Non-CDL Class C
CDL B
Passenger Endorsement
Assessments
Customer service — Proficient
June 2021
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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