Customer Service Order Management
Resume:
BHUMIKA
***************@*****.***
Moncton, New Brunswick
Summary
I am seeking to explore my talent and abilities in your organization that deals in food. I have experience in the same field. Versatile and customer-focused professional with experience in culinary and service environments. Proven ability to excel in both kitchen and front-of-house roles, including food preparation, order management, and delivering exceptional customer service. Adept at handling high-pressure situations, ensuring food quality and safety, and enhancing the overall dining experience. Strong communication and problem-solving skills, with a track record of fostering positive interactions, greeting customers sweetly, and resolving issues efficiently. Skills and Abilities
Food Preparation Food Safety
Order Management Effective Communication
Time Management: Problem-Solving
Customer Relations Table Setting
Conflict Resolution Upselling
Work Experience:
Restaurant worker
Dominos from Jan 2023 to July 2023
Customer service answer the phone and take orders.
Also, I have little experience in delivery.
Experience in handling and putting away stock.
Currently learning how to use a POS system.
Flexibly in adjusting from positions preparing food, running oven, waiting on tables, bussing tables, and dishwasher.
Order picker
Krishh Food Plaza (Model town, Punjab, India, Oct 2022- Dec 2022)
Completing all necessary paperwork accurately within the required timeframe.
Implemented time-saving methods for streamlined operation and timely service.
Enforced stringent sanitation standards, achieving top health inspection ratings. Cashier/ Receptionist
Burger King, (Punjab, India, Mar 2022- Aug 2022)
Greet customers warmly and ascertain problems or reasons for calling.
Assist with order placement or other services.
Resolve customer complaints via phone, e-mail, or social media. Education
Hotel & Restaurant Management, NBCC [Ongoing]
Secondary Education (Sanskriti KMV School, Jalandhar, India) Certifications:
Clean it Right
WHMIS
Food Safety
Responsible Beverage
Contact this candidate