Patient Care Customer Service

JULIE PIZZINGRILLI

Rochester, NY ***** 585-***-**** ************@*****.*** Online Digital Resume Professional Summary

Approachable Hospice Aide dedicated to offering compassionate and sensitive companionship

to patients and families. Experienced in leveraging tact, discretion and professionalism when

addressing end-of-life situations. Offering exemplary organizational, time management and communication skills. Ambitious Certified Nursing Assistant with extensive experience in patient

care and hospital administrative functions. Strong patient care skills combined with excellent

patient evaluation and advocacy. Proven history of cultivating strong patient rapport to provide

exceptional care and patient education. Proactive worker committed to helping CNAs/Health

Care Providers provide top-notch patient care. Skilled at patient care treatments with knowledge

of personal care of patients. Fantastic attention to detail and multitasking . Service-focused Healthcare professional offering excellent patient-care and charting skills. Talented at attending to

patients in diverse healthcare settings. Certified in Private and End of Life Care. Skills

Bedsore Prevention

Caregiver Relations

Electronic Recordkeeping

Output Monitoring and Reporting

Fluid Measurement

Linen Replacements

Mobility Assistance

Observation Documentation

Nutrition and Diet

Activities of Daily Living ADL Support

Feeding Assistance

Needs Determination

Emotional and Social Support

Patient Safety Management

Heavy Lifting

Care Monitoring

Patient Positioning

Medication Administration

Emotional Intelligence

Meal Preparation

Injury Prevention

Attention to Detail

Time Management

Willingness to Learn

Calm Under Stress

CNA Certification

Oral Hygiene

Patient Care Quality

Work History

Thermo Fisher Scientific, Nalgene Feb 2022-Present Machine operator/packer

Responsible for maintaining inventory for incoming injection molding products to make outgoing Covid-19 kits, training new employees on various Laser equipment for Covid-19 kits, inspection molding clean room 7, follows proper procedures of going up for clean room environment.

Hospice Caregiver Jun 2012 - May 2020

Education

Self Employed Rochester, New York

Protected privacy and delivered comfort to preserve dignity of dying patient and family members.

Positioned patients to provide comfort and promote better body alignment. Oversaw implementation and ongoing assessment of patient care plan. Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.

Checked and recorded vital signs, noting any significant changes and assisted nurses with treatment.

Sep 2008 - May 2012

Rochester, New York

Restaurant Server /Team Lead Trainer

Main Street Bar And Grill

Evaluated skills assessment and observations to review effectiveness of training material. Discussed trends and risks related to responsible sale and service of Food Safey. Educated bartenders, clerks, and servers on responsible service protocols. Feb 2004 - Feb 2008

Rochester, New York

Certified Nursing Assistant

Beechwood Nursing Home

Assisted with feeding and monitored intake to help patients achieve nutritional objectives. Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.

Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

Obtained client medical history, medication information, symptoms and allergies. Oversaw and maintained patients' rooms, group living areas and nurse stations. Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs. East Irondequoit Rochester Ny 14622

Education

No Degree: Regents Classes

Eastridge

Jan 1998

Rochester NY

CNA Certificate: Health Care Aide

Action For A Better Community

Mar 1997

Rochester Ny

GED

Family Learning Center

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