Jason S Montgomery
801-***-**** *********@*****.*** Eagle Mountain, UT
Extensively trained management professional with proven leadership and sales experience with over 25 years in the automotive industry. Consistently increased average yearly revenue year-to-year while providing improved customer satisfaction visible through outside google reviews. Skilled in negotiation, accounts payable, payroll, employee training, and effective communication including being fluent in Spanish.
EXPERIENCE
AAMCO Transmission – Store Manager
2017 – Current
• Successfully manages daily operations, ensuring efficient workflow and high-quality service delivery.
• Proven track record of achieving and exceeding revenue targets through upselling services and maintaining high customer retention rates.
• Fostered strong relationships with suppliers and vendors, negotiating favorable terms and optimizing inventory management.
Tanner Transmission – Store Manager
2015 – 2017
● Implemented effective scheduling and workflow optimization strategies, leading to reduced turnaround times and increased customer satisfaction.
● Developed and maintained strong relationships with customers, addressing inquiries, and resolving any issues promptly to ensure outstanding customer experiences.
● Increased shop revenue through effective upselling, service package promotions, and customer retention initiatives.
World Class Auto Service – Store Manager
2007-2010
• Efficiently managed all aspects of the repair shop, overseeing daily operations and ensuring the delivery of high-quality services to customers.
• Led a team of technicians and support staff, fostering a positive and motivated work environment, resulting in improved employee productivity and retention.
• Ensured compliance with safety standards and industry regulations, creating a safe working environment for employees and customers.
SKILLS
• Transmission Repair Expertise: In-depth knowledge of transmission systems, diagnostics, and repair techniques, enabling accurate assessments and quality control.
• Leadership: Proven ability to lead, mentor, and motivate teams to achieve operational excellence and exceptional customer service.
• Business Management: Skilled in budgeting, financial analysis, and resource allocation to maximize shop profitability and efficiency.