Dental Assistant Front Desk

MARCIA RAY

Fort Mill, SC ***** 704-***-**** ***********@*****.***

I have worked as a dental assistant for 35 years. I started out in general dentistry,then worked for an endodontist for several years and then back to general dentistry. I have currently been working at the front desk checking patients in and out, verifying insurance and electronically filing insurance through Dentrix software system. I am a skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients. Periodontics and Endodontics

OSHA Regulation's

Autoclave Operation

Knowledgeable in Dentrix

Appointment Scheduling

Personable Communication

Digital X-Ray Proficiency

Dental office administration

Full Mouth Radiographs

Dental terminology knowledge

Professionalism and Etiquette

Instrument Sterilization Techniques

Patient intake procedures

Dental Billing

Patient Scheduling

Inventory Management

Insurance Billing

Equipment Sterilization

Certified in CPR/AED

Treatment Planning

Customer Service

Dental Assistant II, 10/1998 - Current

Carmel Professional Dentistry – Charlotte, NC

Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.

Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.

Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

accuracy.

Helped dentists restore teeth by applying permanent and temporary fillings and crowns. Sterilized rooms and prepped equipment and instruments for at least 10 procedures daily. Successfully assisted dentist by performing four-handed dentistry and other chair-side duties. Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices. Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.

Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.

Managed inventory of dental supplies, reducing waste and optimizing resource allocation. Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records. Maintained a clean and sterile work environment to prevent cross-contamination and infection. Scheduled and confirmed patient appointments.

Verified patient insurance eligibility and benefits. Maintained and ordered dental supply inventory.

Demonstrated strong organizational and time management skills while managing multiple projects. Proved successful working within tight deadlines and a fast-paced environment. Excellent communication skills, both verbal and written. Proven ability to learn quickly and adapt to new situations. Dental Assistant II, 02/1992 - 10/1998

Dr. Gary Sugg – Charlotte, NC

Helped the dentist with root canal therapy and apicoectomy's. Sterilization and stock rooms. Dental Assistant Intern, 06/1989 - 02/1992

Dr. Bob Phillips – Pineville, NC

Learned how to assist the dentist, charting, dental anatomy and sterilization. Communicatiins, 1987

Winthrop University - Rock Hill, SC

High School Diploma: 06/1985

Indian Land High School - Indian Land, SC

EDUCATION

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