Travel Agent Customer Service

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BHUVNESH SARASWAT

Travel Agent

+91-975******* ******************@*****.*** LinkedIn/Portfolio Noida SUMMARY

Dedicated and Results-oriented travel agent with 1.5+ years of experience crafting unforgettable journeys with a proven track record of exceeding client expectations. Proficient in booking flights, accommodations, and activities while ensuring seamless travel arrangements. Committed to staying up-to-date on industry trends and providing personalized recommendations.

EXPERIENCE

Travel Agent

SafeHands Travels 08/2023 - Present Noida

Travel Agency

Sales & Marketing: Effectively promoting travel packages, building strong relationships with clients and travel service providers, and staying updated on industry trends to drive sales and create memorable travel experiences.

Client Consultation: Actively listening to client's travel preferences, budgets, and desired destinations to create personalized itineraries that exceed expectations.

Itinerary Planning: Developing comprehensive travel itineraries that incorporate client preferences, budget constraints, and logistics, ensuring a seamless and enjoyable travel experience. Aministrative Tasks: Efficiently managing bookings, handling payments, and maintaining accurate documentation to ensure smooth administrative operations.

Customer Service: Providing exceptional pre-trip assistance, handling travel emergencies with efficiency, and following up with clients to ensure their complete satisfaction.

EDUCATION

Bachelor Of Commerce

Dr. Bhimrao Ambedkar University, Agra 2020 - 2023

Intermediate

MMKSSVM School Mathura (CBSE) 2020

High School

MMKSSVM School Mathura (CBSE) 2018

SKILLS

Problem-Solving Adaptability

Organization and Time Management Office Suite

Email and Calendar Management Internet and Research Skills Global Distribution Systems (GDS) Online Booking Engines KEY ACHIEVEMENTS

Exceeding Sales Targets

Consistently exceeded sales targets and

revenue goals.

Increased Average Booking Value

Increased the average value of bookings

through upselling and cross-selling.

Reduced Error Rates

Implemented processes to minimize

errors and improve operational efficiency.

Increased Productivity

Developed strategies to increase

productivity and streamline workflows.

MY TIME

Watching Movies

Workout

Learning New Skills

Optimize Performance

Traveling

Exploring New Things

PASSIONS

Travel Management

Artificial Intelligence

Exploring New Destinations

Effective Management

www.enhancv.com

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