Customer Service Dental Office

Maggie Seaton

**** * ********** ** *******, WA, *9208

T: 509-***-**** ********@*******.***

Work History

Jubilant Hollister Stier March 2020-Current

QAI Inspector

Inspect and approve all incoming materials according to JHS specification. Ensure all materials are from approved vendors and distributors. Prepare and sample all incoming chemicals. Deliver samples to the laboratory. Maintain area including ordering supplies and issued documents. Clean and maintain sampling booth, and prepare dispositions for all incoming chemicals. Record results using SAP. Validate and review results to be sent to the release department. Prepare vendor complaint reports. Maintain various trackers using Microsoft Excel.

Jubilant Hollister Stier October 2015 to March 2020

Allergy Technician 4a

Fill venom and contract manufacturing products using the IMA CTM filler and the Inova filler in SLM. Conduct and document filter testing. Prepare equipment and documents for components to be sterilized in Allergy. Remove equipment and components from sterilizers/ovens to be stocked in cleanroom. Perform and maintain inventory for SLM and CTM. Perform Inventory transactions in SAP, Order supplies as needed for CPA and CTM in SAP, Review and submit all all batch records and daily packets for CPA/CTM department.

Pearson Vue Testing Centers July 2010 - October 2015

Lead Test Administrator

Manage all aspects of the testing center, including schedules, maintenance, maintain strict security procedures while candidates are testing. Check in candidates according to client’s strict identity requirements, including taking different biometrics such as palm vein scan, photograph, and fingerprints. Communicate with internal technical support, train and develop new staff, and open and close the testing center.

Dr Engen January 2008 – June 2010

Sterilization Assistant

Assisted other assistants with sterilizing instruments, cleaning and stocking rooms, preparing for procedures, and taking and developing x-rays. Assisted hygienists with preparing and cleaning rooms.

References

Nicole Nielsen (Jubliant Hollistier Stier) 509-***-****

Paul Johnson (Pearson VUE) 509-***-****

Emily Chartier (personal reference) 540-***-****

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