Substitute Teacher Language Interpreter
Resume:
Joyce Monroe-Akers
Wilmington, DE *****
*********@*******.***
Authorized to work in the US for any employer
Work Experience
VHR Court Reporter (Subcontractor for Department of Social Security)
STRATEGIC COMMUNICATIONS, INC
November 2018 to Present
• Conduct the pre-hearing recording activities;
• Set up the recording equipment to ensure that testimony given by the witnesses will be properly recorded;
• Test the recording equipment; and
• Prepare the recording media.
• Monitors the proceedings and conducts hearing-related activities once the hearing begins. During the hearing, the hearing assistant or VHR will assist the ALJ by monitoring the recording equipment to ensure that it is functioning properly and must immediately inform the ALJ of any equipment malfunction.
• If a foreign language interpreter or American Sign Language interpreter is used, either in person or via telephone, VHR will note this in the hearing notes and ensure that the interpretation is properly recorded.
Substitute Teacher/Tutor
Kaleidoscope Educational Solutions
November 2017 to Present
Provide individual and small group tutoring to 3rd grade students in the classroom. Assisted students in improving academic achievement by meeting with them on a regular basis to clarify learning problems and work on study skills.
Substitute Teacher/Paraprofessional
Delta T Group -
Wilmington, DE
May 2014 to June 2017
• Assisted the certified staff in devising special strategies for reinforcing learning materials and skills based on a sympathetic understanding of individual students, their needs, interests, and abilities.
• Assisted the certified teacher with instructing and supervising children in classroom activities, especially students identified as moderate to severely disabled.
• Worked with individual children or small groups of children to reinforce skills initially introduced by the certified teacher.
• Assisted the certified teacher in devising and implementing special strategies for reinforcing skills based on the special needs and abilities of each child.
• Continuously always monitored children to ensure safety.
• Communicated with parents about daily classroom routines, expectations, policies, and incidents that have been recorded on site.
• Taught over 20 special needs children in one on one and small group atmospheres. Work one-on-one with 5th & 6th grade special education students in regular classrooms and the resource room.
Assistant to Assistant Director
YMCA OF DELAWARE (Practicum)
February 2016 to June 2016
• Training in office procedures
• Problem solving and used my people skills communicating with doctors/assistants when sending progress reports for members in the Pre-diabetes Program and answering any questions prospective members/non-members may have with regards to the Pre-diabetes program.
• Worked on Senior Health Fair and Community Health Fair/stations recruiting member and giving out information with regards to YMCA's Pre-diabetes Program
• Attended meeting with my supervisor and two other persons (possible Lead runners) at the YMCA Central Bldg to discussed starting date, hours, possible route, fee for members and non-members, ways to advertise the start of the Running Club.
• Made Flyer announcing the new Central YMCA Running Group.
• Worked on YMCA Central Running Group Face book page
• Set up postings for first Group Runs.
• Made a Bulletin for sign up for Y Running Group
• Solicited Advertising for Y Running Group
• Administrative duties, copied, folded labeled and stamped YMCA renewal membership forms and letters to Pre-diabetes members.
Substitute Assistant Teacher
Delta T Group
September 2014 to November 2015
Hired as a substitute teacher and assistant teacher, instructing all academic subject areas to classrooms of up to 28, 1st, 2nd and 4th grade students. Left position as a legal secretary in March of the 2009 due to economic lay off and disability from an accident needed intensive rehabilitation therapy, re-entered the work force as a substitute teacher for the current spring 2014.
Key Contributions:
• Learned quality and creativity of classroom teaching, lesson plans and instructional materials used in teaching diverse subjects (e.g., language arts, mathematics, science, social studies and history).
• Developed innovative approaches in areas including technology integration across the curriculum, experiential learning, literacy and diversity.
• Taught general education students as well as individuals with learning challenges and special needs within a mainstreamed, inclusive classroom.
• Learned to redirect students exhibiting behavior problems by replacing disruptive, unproductive patterns with positive behaviors.
• Established positive relationships with students, parents, fellow teachers and school administrators/staff.
• Quickly became a "first-to-call" resource in current substitute teaching/ Assistant teaching and Paraprofessional role, typically working four days per week. Personally, requested by many full-time teachers to assist in their classrooms during absences.
Hire Staff
Akers Gym for Kids, LLC
May 2007 to November 2010
• Paid bills and employees
• Maintained Facility and equipment management
• Product inventory and sales
• Recordkeeping and admin duties
Legal Secretary
Wilson Elser Moskowsky Elderman and Dicker
May 2005 to March 2009
• Prepare correspondence for edit, review and signature.
• Assist on project preparation including graphs, charts, reports and presentations, schedule depositions, IME's, etc.
• Schedule appointments and track them on MS Outlook calendar. Receive and screen and direct incoming calls.
• Type letters, forms, reports and memos. Maintain department files, records, etc.
• Maintain schedule of attorneys (timeslips)sick/personal vacation time.
• Distribute incoming mail and prepare outgoing mail.
• Place all office supply orders via internet or phone for attorneys.
Provide back-up coverage for receptionist.
Administrative Assistant
Health Partners
August 2004 to May 2005
Prepare correspondence for edit, review and signature.
Proofread for accuracy correspondence and reports.
Point of contact for department issues.
Assist on departmental project preparation including graphs, charts, reports and presentations.
Schedule appointments and track them on MS Outlook calendar. Receive and screen and direct incoming calls.
Type letters, forms, reports and memos. Maintain department files, records, etc.
Maintain schedule of departments' sick/personal vacation time.
Distribute incoming mail and prepare outgoing mail.
Place all office supply orders via internet or phone for the department.
Administrator Assistant
GlaxoSmithKline
March 2002 to August 2004
Assist Quality Engineers with Notice of Events Investigations
Assist Training Manager with entering, documenting and filing employee's GMP training records.
Assist with coordinating training plans according to Standard Operating Procedures and Regulations.
Generate and distribute weekly and monthly metrics for Quality Assurance and Production
Answered phones, scheduled appointments, travel arrangements, meetings and maintained calendar for supervisor
Ordered supplies
Arranged catering of meetings
Used MS Word, Excel, Lotus Notes, PowerPoint, etc.
Legal Secretary
Law Offices of Wesley Payne
December 1998 to January 2002
Assisted Personal Injury, Medical Malpractice and Environment Law attorneys.
Assisted attorneys with initiating new business
Maintained inventory by ordering office supplies
Handled petty cash
Maintained calendar for supervisor, prepared time sheets for employees
Arranged catering for meetings, scheduled appointments, travel, arrangements, etc.
Legal Secretary
Grossman Law Firm
June 1996 to June 1998
Prepared time sheets for employees
Performed general office duties, i.e. faxing, filing, typing and answering high volume of calls.
Scheduled travel arrangements, appointments, conferences and arranged catering meetings, etc.
II. PREVIOUS EXPERIENCE ADMINISTRATIVE/SECRETARIAL AND EMPLOYMENT
• Five years employed with U.S. Congress - Word processor for three Congresspersons, Congresswoman Barbara Milkulski (Baltimore), Congressmen Whalen and Sarasin (Ohio).
5 years - Administrative Asst. and Secretarial employment with Catholic University Office of the Provost (Washington, DC), George Washington University (office of the Dean), 2 years' experience as Medical Receptionist/Secretary for private physicians office - 2 1/2 years' experience as a Unit Secretary for St. Christopher's Hospital. Medical terminology and dictation
Education
University of Delaware
2015 to Present
School of Health Behavior
Liberal Arts Degree
Community College of Philadelphia
Network Technology Degree in Technology
The Chubb Institute
Diploma
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