Main Campus CPG Avenue, Tagbilaran City, Bohol
Bohol Island State University
(2014-2018)
Bachelor of Science in Industrial Technology major in Mechanical Technology
PROFILE INFO
EXPERIENCE
EDUCATION
To obtain a challenging new experience in a trustworthy organization that will allow me to extend my knowledge, skills and abilities. Known for being a hands on enthusiastic individual with persistent value to handle any task given. Seeking for a new role where initiative and dedication are highly valued. C u s t o m e r S e r v i c e R e p r e s e n t a t i v e R a ymund V i n c e P . C l a r e t e
CONTACT
Phone
**********@*****.***
Pruok 3, Poblacion Dauis,
Bohol, 6339
Address
SKILLS
CERTIFICATE
February 2023 Stellar Award
For Outstanding Performance in
November Fiscal
Excellent Communication
Organize
Problem Solving
Computer Literate
February 2023 Rockstar Award
Top Performer for the 4th Quarter
of 2022
June 2023 Recognition Award
CSA T1 Top Agent in AICR
May 23, 2022 - July 05, 2023
Concentrix CVG Philippines, Inc. Cebu Exchange Tower, Salinas Dr., Cebu City Cebu 6000
Customer Service Representative
Professionally handle a high volume of incoming calls from customers. Opens customer accounts by recording and verifying account information. Maintains customer records by updating account information. Resolves product issues (customer complaints) by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
Making sure customer accounts is secured.
September 25, 2023 - March 15, 2024
Concentrix CVG Philippines, Inc. Vertex One Bldg. St, Felix Huertas Rd, Santa Cruz, Manila, 1008
Customer Service Representative
Promptly and effectively manage all incoming calls Open member accounts by recording and verifying account information. Maintaining members insurance up to date.
Resolve customer complaints in a fair manner.
Become knowledgeable about the company’s offerings. Managing and explaining member’s benefits and claims. EDUCATION
RICHARD SANCHEZ
MARKETING MANAGER
CONTACT
*****@***************.***
123 Anywhere St., Any City
www.reallygreatsite.com
SKILLS
Project Management
Public Relations
Teamwork
Time Management
Leadership
Effective Communication
Critical Thinking
WARDIERE UNIVERSITY
Master of Business
Management
2029 - 2030
2025 - 2029
WARDIERE UNIVERSITY
Bachelor of Business
GPA: 3.8 / 4.0
English (Fluent)
French (Fluent)
German (Basics)
Spanish (Intermediate)
LANGUAGES
WORK EXPERIENCE
REFERENCE
PROFILE
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*****@***************.***
Harper Richard
Phone:
Email :
Wardiere Inc. / CEO
*****@***************.***
Estelle Darcy
Phone:
Email :
Wardiere Inc. / CTO
Borcelle Studio 2030 - PRESENT
Marketing Manager & Specialist
Fauget Studio 2025 - 2029
Marketing Manager & Specialist
Studio Shodwe 2024 - 2025
Marketing Manager & Specialist
Develop and execute comprehensive marketing strategies and campaigns that align with the company's goals and objectives. Lead, mentor, and manage a high-performing marketing team, fostering a collaborative and results-driven work environment. Monitor brand consistency across marketing channels and materials. Create and manage the marketing budget, ensuring efficient allocation of resources and optimizing ROI.
Oversee market research to identify emerging trends, customer needs, and competitor strategies.
Monitor brand consistency across marketing channels and materials. Develop and maintain strong relationships with partners, agencies, and vendors to support marketing initiatives.
Monitor and maintain brand consistency across all marketing channels and materials.