Data Analyst Entry

PROFESSIONAL SUMMARY

Personable business professional bringing successful 10 year career in

financial roles within large and fast-paced corporations. Release- planning specialist trained in advanced Excel modeling. Creative solutions architect with real-time problem-solving flexibility. WORK HISTORY

Data Analyst/Data Specialist, 02/2019 to Current

Receivable Solutions Inc - REMOTE

Underwriting Support Specialist, 04/2022 to 03/2023 Sagesure - Remote

CONTACT

Address: Columbia, SC 29223

Phone: 803-***-****

Email: *******@*****.***

SKILLS

MONIQUE C. SUMPTER

Produced monthly reports using advanced Excel spreadsheet functions.

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Identified, analyzed and interpreted trends or patterns in complex data sets.

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Scanned documents and saved in database to keep records of essential organizational information.

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Validated incoming data against quality standards to eliminate irrelevant or unusable information.

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Consistently maintained 99% accuracy rate while entering large volumes of data into databases, resulting in improved data quality and increased efficiency.

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Performed data cleansing and validation to ensure accuracy and completeness of data, resulting in 30% reduction in data errors and improved data quality.

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Collaborated with cross-functional teams to troubleshoot and resolve data entry errors, resulting in 25% reduction in error resolution time.

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Documented underwriting decisions and provided evidence of compliance with applicable regulations.

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Made approval and denial recommendations by determining accurate risk levels.

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Scrutinized underwriting performance to identify weaknesses and provide recommendations for improvement.

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Studied insurance industry changes, remaining up-to-date with latest trends and protocols.

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Developed and implemented new underwriting process that reduced time to approve loans by 20%, resulting in 15% increase in loan volume and 10% increase in revenue.

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Provided training and guidance, resulting in 20% improvement in their accuracy and efficiency.

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• Data Entry

Accounts Payable and Accounts

Receivable

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• Customer Service

• Health Informatics

• Management Collaboration

• Leadership

• Financial Analysis

• Data Quality Assurance Processes

• Accounting Principles

• Business Performance Analysis

• SQL

• Attention to Detail

• Regulatory Compliance

• Credit Approval and Denial

• Data Processing

• Excel Expertise

• Project Management

Supervisor, 09/2017 to 08/2018

UPS - Columbia, SC

Accounting Tech, 02/2018 to 11/2018

Blue Cross Blue Shield

Tele-Sales Support Desk, 10/2016 to 02/2018

Warner Cable

Revenue Manager/Payroll Manager, 07/2007 to 07/2016 Best Western Plus - Santee, SC

Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

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Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.

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Boosted team performance by developing customer service training materials and conducting service training.

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Devised and implemented processes and procedures to streamline operations.

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Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.

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Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.

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Screened company accounts receivable, accounts payable, payroll processing and general ledger transactions.

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Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.

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Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit- ready.

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Developed monthly, quarterly and annual profit and loss statements and balance sheets.

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Assisted sale agents in identifying issues and explained solutions to restore service and functionality.

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Used ticketing systems to manage and process support actions and requests.

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Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.

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• Developed and implemented preventive maintenance procedures. Maintained servers and systems to keep networks fully operational during peak periods.

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Worked within core team to streamline business processes and internal controls, resulting in scalable and detailed set of procedures.

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Functioned productively in matrix organization across organizational levels and organized and prioritized responsibilities to meet commitments.

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Performed month-end reconciliation and developed reporting metrics in coordination with corporate finance executives.

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EDUCATION

Associate of Arts, Health Information Technology

Ashford University - San Diego, CA

Bachelor of Science, Engineering, 10/2006

DeVry University - Downers Grove, IL

Associate of Science Degree, Industrial Engineering, 05/2008 Denmark TechnicalCollege - Denmark, SC, Denmark

GPA: 4.0

Certificate in Business/Marketing, 01/2004

Elloree High School - Elloree, SC

GPA: 4.0

AFFILIATIONS

Honor Society Who's Who's among Engineering and Technology Students Hired, trained and managed revenue department team members and developed engaged, high-functioning performers.

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Reviewed customer contracts and purchase orders for revenue recognition and verified compliance with company policies and standards.

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Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.

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Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.

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Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.

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• Calculated deductions and processed payroll for employees. Utilized financial software to prepare consolidated financial statements.

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Analyzed business processes to identify cost savings and operational efficiencies.

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