Customer Service Data Entry
Resume:
Annette Eddy
Woodland Hills, CA. *****
********@*****.***
AWS Cloud Computing Services Certification, IT Technician 1 & 11, Accounting/Administrative/Workers Compensation/Customer Service/Team Leader/Instructor
I am seeking a position to utilize my previous work experience. Skills
• Customer Service (10+ years)
• Excel (3 years)
• Worker Compensation (3)
• Data Entry (10+ years)
• Credit Card Bureau and Customer Service Representative(5+ years)
• Administrative Assistant (10+ years)
• Clerical (10+ years)
• Microsoft Word (5 years)
• Receptionist (10+ years)
• Organizational Skills (10+ years)
• Billing (10+ years)
Team Leader/instructor, call center bank card, communication skills, work independently, health insurance, financial skills, banking, claims, emails, Social Service and Workers Compensation. Education & Certifications
Moorpark College – Accounting
ADP Payroll – Certification 1 & 11
Conejo Valley Adult School -IT Technician 1 & 11
Pierce College AWS
Banking Certification and A Bank of America Global recognition Award. Work Experience
Ralphs
Managing - Woodland Hills, CA
August 2023 - Present
Managing Baking, Inventory, Customer Service
Pension Plan (Contract)
Prudential – Thousand Oaks, CA
November 2021 – September 2022
Retirement, Death Benefits, Claims, IRA, Checks and Payments. Data Entry Clerk (Contract)
Campaign Headquarters - Westlake Village, CA
October 2019 to February 2020
• Data Entry - Entering Petition information and have 100% accuracy. Receptionist-Customer Service (Contract)
Cooks Collision -Canoga Park
November 2018 to January 2019
• Invoicing - Coding customer information, assist with car rentals, cash or credit card payments. Receptionist/Office Assistant (Contract)
Valley Seal - Woodland Hills, CA
August 2018 to November 2018
• Delivery orders, Invoices, Inventory, statements, Purchase Orders, work orders
• Customer Calls, Credit card payments, Update entry, Data entry Office Administration/Receptionist (Contract)
Malibu Glass - Malibu, CA
March 2018 to July 2018
• Customer Service, Place orders with vendors, deposits, invoicing, credit card payments
• Schedule clients for estimates, Filing, schedule team for each day. Concierge 10 hrs. (Temporary)
Best Western - Woodland Hills, CA
May 2017 to February 2018
• Greet/assist Guests with any questions, directions or hotel assistance. Office Manager
Westbrook Landscape and Design - Woodland Hills, CA January 1989 to April 2017
• Manage Marketing and Advertisement, Meeting customers, Inbound and outbound sales/service calls.
• Bank Deposits and Ordering Supplies, Contracts, City Permits and Purchase orders. Foreclosure Auditor Customer Service
Bank of America
September 2010 to February 2012
• Verify and update Customer’s foreclosure information to reprocess the loans.
• Meetings regarding Policies and Procedures updates
• Train new employees the policy and procedures for foreclosures Church Youth Administrator
Woodland Hills Community Church
March 2008 to September 2010
• Coordinate Sunday School programs for the year.
• Developed and organized seasonal programs for children.
• Manage publicity/ Fundraisers/advertisement with the Daily News/Data Entry
• Develop strong communication with employees and the Public. Financial Administrator/Customer Relations
Woodland Hills Community Church
June 2009 to January 2010
• Managed A/P payroll, workers compensation, health insurance, Property taxes, tax forms.
• Bank reconciliations, 501(C, Correspondence, Inventory, deposits, renters statements,
• Place order with vendors, public relations/projects, e file scanner, office tool, Lacerte.
Contact this candidate