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Customer Service/Patient Care skills

Location:
League City, TX
Posted:
September 27, 2024

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Resume:

**** **** **.

League City, TX *****

832-***-****

E-mail: *************@*****.***

Valerie N. Boren

Summary of Qualifications

Eighteen years’ experience in Radiology; Sixteen years spent in Mammography.

Completed course in Automated Breast Ultrasound.

Completed course in Full Field Digital Mammography.

Cross Training in Bone Density.

Mobile Mammography.

3D Mammography.

Strong Customer Service/ Patient Care skills

Experience:

5/2020-5/2022 San Jacinto College Houston, TX

Cancer Data Management Student

Abstracting/Case finding (SEER) and CDM program Clinical training Practicum completed December 2021

Cancer Data Management

HIM Associates Degree

12/2021-Current The Rose Diagnostic Center Houston, TX

Mammographer PRN

Screening and Diagnostic Mammography

Customer service and patient care skills

11/2017-11/18/2019 The College of Health Care Professions Houston, TX

LMRT Externship Coordinator

Routinely checking on students who are out on externship

Keeping relationships with site Supervisors on student progress

Assigning and finding sites for extern students

Maintaining student files, and documenting time for extern students

Taking part in orientation for extern students

Customer Service with outside relationships to maintain student training locations

6/2014-11/2017 Bay Area Regional Webster, TX

Mammographer (Lead Tech)

Screening and Diagnostic Mammography

Stereotactic Biopsy (Upright Affirm)

Needle Localizations

Bone Density

QC/QA

ACR Accreditation

Unresolved Patient List/ BIRADS

Patient Lay Letters

Customer Service/patient care

1/2012-6/2014 Memorial Hermann OPID Houston, TX

Mammographer (Lead Tech/PRN)

Screening and Diagnostic Mammography

Stereotactic Biopsy-Prone Table

Bone Density

QC/QA

PenRad /Centricity Support

Unresolved Patient list/BIRADS

Pathology Entry

7/2010-1/2012 Houston Medical Imaging Houston, TX

Mammographer (Lead Tech)

Screening & Diagnostic Mammography

Stereotactic Biopsy-Upright unit

Bone Density

QC/QA

BIRADS and Pathology Entry

Customer Service/patient care

4/2007-7/2010 The Rose Diagnostic Center Houston, TX

Mammographer

Screening & Diagnostic Mammography

Mobile Mammography

Automated Breast Ultrasound

Bone Density

Limited Training in Breast Ultrasound Assistance

Customer service/ patient care

11/2006-4/2007 Woman’s Place For Breast Care Houston, TX

Mammographer

Screening and Diagnostic Mammography

Customer service/ patient care

5/2006- 4/2007 Breast Diagnostic Center (PRN) Webster, TX

Mammographer

Screening Mammography

Customer service/ patient care

5/2005-11/2006 Ben Taub General Hospital Houston, TX

X-Ray Technologist

Fluoroscopy

IVP

Portable X-ray

Emergency Room

Customer service/patient care

Education:

5/2020-5/2022 Associate of Applied Science Degree

Health Information Management-Cancer Data Management Specialty

Abstracting/Case finding (SEER) and CDM program Clinical training Practicum completed December 2021

6/2007

Full Field Digital Mammography Course

12/2007

Automated Breast Ultrasound Course

2/2006 Advanced Health Education Center Houston, TX

Certification in Mammography

7/2003-5/2005 HCHD School of Medical Radiography Houston, TX

Certification in Radiography

Licenses:

ARRT, R.T.(R)(M)

Texas Medical Board

CPR/Basic Life Support Instructor



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