Customer Service Medical Records

Richard Thames

Boston, MA ***** - 857-***-**** – ***************@*****.***

SKILLS

Leadership

Team player

Customer Service

Able to stand for long periods of time and lift at least 50 lbs.

Multi-tasking

Time management

WORK EXPERIENCE

Animal Technician

Joslin Diabetes Center, Boston, MA March 2019 – March 2020

Children’s Hospital, Boston, MA March 2018 – December 2018

Cleaned 500 mice cages every day

Provided mice with food and medicine, to prepare them for experiments

Completed incident reports when mice escaped from cages

Inventory Clerk

The Goodwill Store, Brighton, MA December 2018 – December 2023

Set up displays of goods in different sections of the store

Sorted clothes according to gender and age

Carried items from donation bin to be sorted

Customer Service

Delaney Linen Service, Watertown, MA July 2012 – September 2017

Sorted laboratory items such as scrubs and lab coats dropped off by clients such as MIT and Harvard

Placed items in bags for pickup after they were cleaned

Kept inventory of new clothes for display purposes

Medical Records Correspondent September 1977 – June 2013

Massachusetts General Hospital

Greeted patients and helped them receive copies of their records

Answered the phone for the medical records office and transferred up to 30 calls to the appropriate department each shift

Sorted mail on a daily basis

Filed 150 medical records each day

Made copies of records for attorneys and medical staff

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