Team Leader Customer Service
Resume:
OVERVIEW AND OBJECTIVE
Established professional with many and varied years of
experience in the world market
Accomplished teacher with over 26 years of experience Looking for an opportunity where knowledge, experience, and a passion for personal and professional growth are featured Strengths include mentoring, public relations, customer service, and team leadership
WORK EXPERIENCE
Franklin County Public Schools 1996 - Present
Team Leader (2014-Present) / Teacher (2013-Present) Responsible for team of 10 teachers and 100 students As teacher and team leader, I:
Create a positive, inviting, and supportive educational environment Design and plan instructional activities, materials, and lessons Deliver engaging instruction and content using a variety of teaching methods to accommodate diverse learning abilities, styles, and needs Assess and evaluate student learning
Analyze student data to provide feedback, make instructional decisions, and adapt teaching strategies as needed
Build relationships and collaborate with students and colleagues Engage in ongoing professional development to improve my effectiveness and learn current educational research and best practices Serve as mentor to many new teachers
Plan activities and field trips, as well as keep budget for team Communicate with parents and administration regarding events, conflicts, and student relations
Act as liaison between community and school entities Dudley Elementary School First Grade (2011-2012)
Taught in federally-funded program to provide public education to at-risk Pre-K students
Duties included classroom management, discipline, instruction, thematic lesson plans, field trips, tech-based learning Responsible for home visits, monthly parent meetings/workshops, and supervising Ferrum College interns and teaching assistants, and abiding by federal program guidelines
Benjamin Franklin Middle School - Sixth Grade English At-risk Pre-K (2006-2011, 2012-2013)
linkedin.com/in/carol-
cuddy-82830957
Rocky Mount, Virginia
************@*****.***
SKILLS + EXPERTISE
Interpersonal Communication
Guest Relations
Conflict Management
Training/Teaching
Volunteering
Microsoft Office Suite
FrontPage
Leadership
Photoshop
AWARDS + RECOGNITION
Teacher of the Year, 2006-2007
The Gereau Center for Applied Technology &
Career Exploration
Certification of Appreciation
St. Jude Children's Research Hospital
Lesson featured in Curriculum
Snapshots: Picture Technology in
your Classroom!
CAROL STEFFEN CUDDY
Commonwealth of VA Licensed Real Estate Salesperson 2015-2019
Quality Realty Boones Mill, VA Lucinda Scruggs, Broker Mountain to Lake Realty Rocky Mount, VA Betty Kingery, Broker Hilton Garden Inn 2018-2020
Front Desk Agent
EDUCATION
Lynchburg College, 1988
B.A. Early Childhood Education
B.S. Nursing Curriculum
LICENSURE
Commonwealth of Virginia, Exp 06/2033
PreK-6, License #05-529136
New York (reciprocity with Virginia)
linkedin.com/in/carol-
cuddy-82830957
Rocky Mount, Virginia
************@*****.***
SKILLS + EXPERTISE
Interpersonal Communication
Guest Relations
Conflict Management
Training/Teaching
Volunteering
Microsoft Office Suite
FrontPage
Leadership
Photoshop
AWARDS + RECOGNITION
Teacher of the Year, 2006-2007
The Gereau Center for Applied Technology &
Career Exploration
Certification of Appreciation
St. Jude Children's Research Hospital
Lesson featured in Curriculum
Snapshots: Picture Technology in
your Classroom!
CAROL STEFFEN CUDDY
Provided students with early introduction to career planning via workplace simulation, IT-based studies, and problem-based learning Health & Human Services topics spanned nutrition, fitness, hygiene, stress, substance abuse, anger/conflict, depression, grief, and safety Certified students in CPR
Taught concepts of mediation and peaceful conflict resolution, crisis planning/management
Eighth Grade Health & Human Services, Teacher (1996-2006) The Gereau Center for Applied Technology & Career Exploration WORK EXPERIENCE CONTINUED
Provided exceptional customer service
Answered inquiries about local services and attractions Assisted with guest requests and complaints
Helped ensure smooth experience for guests during their stay
Contact this candidate