Event Staff Front Desk
Resume:
Azhane Leach
Washington, DC *****
***********@*****.***
Work Experience
Event Staff
CSC Security - Washington, DC
February 2024 to Present
• Follow all operating procedures and policies
• Follow directives of Event Staff Supervisor and/or Event Manager for each event assigned
• Effective interpersonal skills in order to deal with guests/public
• Serves as a greeter for each event assigned
• Have good math skills in order to provide ticket counts, summary reports, and other inventory reporting of guest admissions
• Professionally assist guests with determining seat location, escort guests to seat locations if required
• Familiarity with the information and facilities located at each venue where they are posted
• Serve where needed or as support to other tasked team members at each event
• Observe and report matters of concern to the Field Supervisor and complete incident report forms on the same
• Notify police, fire department or emergency medical services of problems if requested or otherwise warranted
• Utilize two-way radio including safeguard of such radio or other issued equipment
• Provide break relief when scheduled to
Front Desk Agent
Comfort Inn by Choice Hotels - Washington, DC
March 2023 to September 2023
• Greet and welcome guests Verifying reservations
• Checking guests in and out Arrange transportation for guests
• Monitor office supplies
• Answer questions and address complaints
• Answering any questions
• Assisting guests with disabilities
• Follow company policies and procedures
• Greeting and welcoming customers
• Maintain records and files
• Monitor office expenses and costs
• Perform other duties as assigned
• Storing luggage
Package Handler
UPS - Landover, MD
October 2021 to January 2023
• Scans, reads, and labels packages to determine correct grouping
• Moves packages into the delivery area and loads them onto conveyor belts, trucks, or pallets
• Observes strict adherence to company policies
• Maintains a clean working area
• Identifies errors in package information, defects, and any discrepancies
• Uses hand to surface methods when handling packages Concierge
NVT Staffing - Alexandria, VA
March 2018 to February 2020
• Logging packages in and out of the system
• Answering phone calls/emails
• Provided excellent customer service and communication skills
• Monitor cameras
• Assist residents/guest when needed
• Greet residents/guest with a smile
Cashier/Baker
Safeway - Washington, DC
August 2017 to May 2018
• Checking out costumers
• Helping customers and team members with any problems
• Pleasant and coach-able. Great team player
• Promoted to baker in 3 months
• Baking/ icing the cakes and cupcakes.
• Displaying cookies and cakes in a buyer friendly way. Dishwasher/Prep Cook
Marriott International, Inc. - College Park, MD
August 2015 to March 2018
• Cleaning dishes
• Taking different trash compartments
• Cleaning different departments
• Making sure the back of the house was overall clean
• I was also promoted to a prep cook for the restaurant at the hotel
• I had to cut up veggies prep meat go to kitchen and get everything we need for what ever was being made that day.
Crew Member
Bojangles' Restaurants, Inc - New Carrollton, MD
March 2015 to March 2016
• Clock in daily
• Take accurate orders
• Food prep and distribution
• Cleaning and restocking.
• Training of new hires
Education
Associate in Business
Trinity College, Washington, D.C. - Washington, DC August 2017 to May 2019
Skills
• Front Desk
• Customer service
• Food preparation
• Hospitality
• Multitasking
• Time management
• Quick learner
• Hotel experience (2 years)
• Customer service (4 years)
• English
• Expert
• Culinary experience
• Sales
• Upselling
• Cashiering
• Food safety
• Restaurant experience
• Organizational skills
• Data entry
• Computer skills
• Office experience
• 10 key typing
• Customer service
• Front desk
• Typing
• Hospitality
• Hotel experience
• Cash handling
• Cash register
• Restaurant experience
• Sales
• Retail sales
• Food handling
• Basic math
• Communication skills
• Microsoft Word
• Microsoft Office
• Upselling
• Events management
• Leadership
• Microsoft Outlook
• Phone etiquette
• Sales support
• Guest services
• Retail math
• Computer skills
• Stocking
• Windows
• POS
• Time management
• Math
• Analysis skills
• Organizational skills
• Negotiation
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