Executive Assistant Data Entry

STEPHANIE R. HUNTER

***** ****** ***** ***** ****** Arrow, OK 74014 • 918-***-**** • *********@*****.*** Professional Website: https://www.linkedin.com/in/stephanie-hunter-91a03510/ Professional Summary

Results-oriented leader with a proven track record of driving operational excellence and achieving organizational goals. Leveraging almost 20 years of experience in administrative roles, I excel in coordinating complex projects, streamlining processes, and fostering a high-performance culture. My ability to analyze data, identify opportunities for improvement, and make sound decisions has consistently contributed to cost savings and increased efficiency. Dedicated to building strong teams and fostering a collaborative work environment.

Skills

● Management & Leadership

● Detail Oriented

● Problem Solving

● Microsoft Office: Excel, Word, Outlook,

TEAMs, PowerPoint, Forms, OneNote,

SharePoint, Dynamics 365 CRM

● Budget and Accounting

● Record Keeping

● Goal Setting & Achievement

● Adobe

● Systems: MannMann; Syteline; ConnectWise;

Monday.com

Work History

Digi Security Systems - Tulsa, OK

Aug. 2023 to Sep. 2024

Administrative Assistant - Operations - Aug. 2024 to Sep. 2024

● Supported various departments with administrative tasks as needed.

● Documented processes by writing out SOPs for each process.

● Performed data entry and maintained databases.

● Answered and directed phone calls and emails accordingly.

● Handled correspondence and prepared documents, reports, and presentations.

● Facilitated communication between staff and external partners.

● Systems Used: ConnectWise, Monday.com, Adobe, Microsoft applications - Excel, Word, PowerPoint, Outlook, OneNote, Teams, SharePoint, Forms.

Executive Assistant / Sales Coordinator - Aug. 2023 to Aug. 2024

● Served as the primary administrator and coordinator for the sales team, ensuring efficient operations and support.

● Served as the executive assistant to the various executive leaders within the company. Assisted with any projects or needs they may have had.

● Organized and scheduled meetings, both internal and external.

● Prepared necessary materials, presentations, and relevant information for meetings.

● Assisted in preparing sales presentations

● Successfully managed, coordinated, and attended all trade shows and events, ensuring seamless execution and maximum return on investment.

● Efficiently managed and coordinated all marketing and promotional materials, ensuring consistency, quality, and timely delivery.

Navico Group - A Division of Brunswick Corporation - Tulsa, OK Aug. 2007 to Aug. 2012; Jan. 2015 to June 2023

Program Specialist - ProStaff Administrator, AMER - May 2019 to June 2023

● Managed the administrative, logistics, events planning, event booking, and event promotions for 350+ Promotional Staff members to conduct various events for retail, OEM, wholesale and end user customers monthly.

● Effectively planned and executed the integration between Navico’s systems and the different types of hardware, software, organizational procedures and databases systems used by ProStaff members.

● Developed, evaluated, and implemented processes and procedures for the ProStaff, Ambassador and Lowrance College Team programs using the ERP System, Syteline, and CRM System through Microsoft Dynamics 365.

● Established goals and created action plans to achieve set goals.

● Liaised between company departments and ProStaff, Ambassadors, and College Team members.

● Maintained regular communication between departments via email and phone calls to coordinate program logistics.

● Worked alongside other professionals to outline and implement program plans and objectives.

● Planned and executed meetings to connect organizational representatives, community members and clients.

● Analyzed program data by tracking and reporting program outcomes to identify areas of improvement.

● Conducted meetings with staff to discuss production progress and to attain production objectives. Sales Show Coordinator - Jan. 2015 to May 2019

● Work with Sales and Marketing to ensure all the Boat Shows and Events we attend are prepared for us. Including: Paying for our booth, ordering any booth furnishings needed, Ordering Electrical needs, Ship displays, and any accessories needed for the events to the show locations.

● Developed, evaluated, and implemented processes and procedures using the ERP System, Syteline.

● Keep inventory of our warehouse where the displays and accessories are housed.

● Keep track of any invoices for payments made regarding any events that I process for our accounting department.

● Updated displays as needed with new products and conducted software updates as needed on the GPS multi-function display units.

Repair Center Data Entry Clerk - Dec. 2008 to Aug. 2012

● Managed receiving and repair of customers GPS multi-function display units ensuring customer satisfaction.

● Developed, evaluated, and implemented processes and procedures regarding upgrading ERP Systems from MannMann to Syteline.

● Utilized techniques for increasing data entry speed.

● Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.

● Created replacement orders for end users, printed pick slips for orders to ship.

● Worked with other departments in the company to help solve issues that arose. Such as accounting issues, customer service issues or unit issues.

● Set department goals, monitored to ensure compliance. Reduced turnaround time from 3-4 weeks to 3-4 days.

Technical Support Representative - Aug. 2007 to Dec. 2008

● Answered incoming phone calls and emails for customers who had technical issues regarding their GPS multi-function display units ensuring customer satisfaction.

● Created repair tickets by entering the customer’s information into the ERP system, MannMann.

● Created shipping labels through FedEx and UPS websites to ensure the return of the customer’s defective units.

● Tested ERP system switch from MannMann to Syteline. Assisted with finding errors during process and procedure testing.

Education

Tulsa Community College - Tulsa, OK

Liberal Arts and General Studies

Professional and Community Activities

Navico Employee Association: Secretary, 2010-2012; 2016-2019 TCC: Performing Arts Center for Education: Volunteer, 1993-2001 Glenpool Public Library: Volunteer, 1997

Professional References

Chad Riedel – Dallas, TX – 214-***-**** – ****.******@*****.*** Angie Bowman - Tulsa, OK - 918-***-**** - *****.*******@*****.*** Scott Fordice – Portland, OR – 971-***-**** – ************@*****.*** Chris Gilbert – Sarasota, FL – 941-***-**** – ***********@*****.***

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