Customer Service Representative
Resume:
Tabetha Edwards
CUSTOMER service
REPRESENTATIVE
Details
Chesapeake, VA
United States
**************@*****.***
Skills
Computer Skills
Microsoft Office
Customer Service
Fast Learner
Communication Skills
Creative Problem Solving Skills
Customer Service Skills
Problem Solving Skills
Troubleshooting Skills
Multitasking Skills
Reliable
Profile
Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients. Adept in general accounting and finance transactions. Dedicated to identifying customer needs and delivering effective solutions to all problems. Excellent time management skills combined with a superior knowledge of the customer service industry. Bilingual, hardworking, and ready to join my next team.
Employment History
Customer Service Representative/ Independent Contractors, LiveOps, Remote / Chesapeake, VA
APRIL 2 0 2 2 — PRESENT
• Maintained up to date knowledge of products and services.
• The ability to understand what customers are saying so you can provide help or feedback
• Handled customer with Billing Question With a smile .
• Payment for product responded to queries about services.
• Troubleshooting problems, with the system of products
• Billing and payments,
• Developed successful tactics to sell products and services to customers.
• IT support Handled large volume of calls on a day-to-day basis with a sense of calm and good work ethic.
• Ensure resolution and customer satisfaction.
Owner / Operator, Tabs Cleaning Services, Chesapeake MARCH 2 0 0 3 — PRESENT
• Managing team of 6 cross-functional personnel as well as various subcontractors providing the full range of housekeeping daily operations, managing staff, and ensuring customer satisfaction. Highlight your experience in team leadership, client relationship management, and budget Hiring employees:
, posting job openings Cleaning:,cleaning Residential and Commercial, Providing oversight and quality control:, conducting business process assessments and developing new processes. Managing marketing campaigns:, managing social media campaigns. Developing policies:, developing policies to support successful business operations
Purchasing Agent, TDS, Chesapeake, VA
MAY 2 0 0 1 — NOVEMBER 2 0 1 5
• Manage consider factors like price, quality, reliability, and technical support when choosing suppliers. They also research and evaluate suppliers based on their reputation, performance history, and ability to meet quality standards.
• Negotiating contracts with suppliers and vendors to get the best possible deals. They may also negotiate volume and cash transaction discounts.
• Placing orders for materials, supplies, equipment, and services. They verify purchase requisitions and ensure that orders meet established quality and quantity requirements.
• Maintaining coordinate with managers to maintain inventory levels. They also forward available inventory items and schedule deliveries.
• Ensure that purchasing documents are complete and accurate, and include reasonable terms and conditions. They also maintain pricing histories and other vendor records.
• Interpret purchasing procedures to departments and vendors. Education
High School Diploma, Bryan High, Bryan Ohio
S E P T EMBER 1 9 7 8 — MAY 1 9 9 0
High School Diploma GED
References
Meg Lemaster from Friend
meglemaster922gmail.com 757-***-****
Cindy Clemens from Chesapeake Homes
**************@*****.*** 757-***-****
Henry Darcus from Ocean Lakes Church
**********@*******.*** 757-***-****
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