ALLISON STEWART
Bullhead City, AZ *****
**************@*****.***
Proven track record in enhancing animal wellbeing and patient care at TLC Doggy Day Care and Silver Creek
Medical Associates. Skilled in sanitation protocols and record keeping, with a knack for multitasking and attention to detail. Achieved improved hygiene standards and patient data accuracy, demonstrating patience, resilience, and a commitment to excellence. Work Experience
Kennel Technician
TLC Doggy Day Care-Bullhead City, AZ
October 2021 to July 2024
• Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
• Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
• Enhanced animal socialization skills through daily interaction and playtime activities.
• Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
• Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
• Trained new staff on kennel maintenance, animal care and feeding protocols. Medical Assistant
Silver Creek Medical Associates-Bullhead City, AZ
September 2020 to September 2021
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
• Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Medical Records and Health Information Technician
Southwest Cardiovascular Associates-Bullhead City, AZ July 2003 to May 2012
• Managed the release of information process, safeguarding sensitive patient data while adhering to legal requirements.
• Implemented quality control measures within the department, resulting in improved accuracy rates in medical record keeping.
• Enhanced patient care by accurately organizing and maintaining medical records and health information.
• Trained fellow technicians on best practices for managing health information, fostering a high- performance team environment.
• Ensured compliance with HIPAA regulations through diligent management of confidential patient data.
• Collaborated with healthcare professionals to ensure accurate documentation of patient conditions and treatments.
• Streamlined record-keeping processes for increased efficiency in retrieving crucial patient information.
• Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
• Reviewed charts and flagged incomplete or inaccurate information.
• Processed medical records requests from outside providers according to facility, state, and federal law.
• Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
• Supported medical staff by providing organized and accurate medical records.
• Maintained patient records in compliance with security regulations.
• Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
• Maintained accuracy, completeness, and security for medical records and health information.
• Communicated effectively with staff, patients, and insurance companies by email and telephone.
• Reviewed medical records for completeness and filed records in alphabetic and numeric order. Education
Silver Creek Nursing - Bullhead City, AZ
May 2004 to May 2004
High School Diploma in General
Salome Highschool - Salome, AZ
August 1997 to August 1997
Skills
• Sanitation protocols
• Multitasking Abilities
• Patience and resilience
• Honest and Dependable
• Animal handling expertise
• Dependable and Responsible
• Care Monitoring
• Human and Animal Safety
• Record Keeping Abilities
• Animal Care
• Animal nutrition proficiency
• Feeding and Watering
• Attention to Detail