Rita Morales
Location: Rosenberg, TX
Email: ***************@*****.***
Phone: 979-***-****
Objective:
Dynamic Inside Sales Representative with a proven track record of exceeding sales targets through exceptional communication skills, effective CRM utilization, and adeptness in overcoming objections. Seeking to leverage experience in incoming and outgoing calls, closing techniques, and creating urgency to drive revenue growth for a forward-thinking organization.
Work Experience:
Inside Sales Representative
R.H. Tamlyn & Son's - Stafford, TX
November 2021 - Present
●Utilize persuasive communication skills to engage prospects and nurture leads through inbound and outbound calls.
●Employ CRM systems proficiently to manage customer interactions, track progress, and streamline sales processes.
●Demonstrate strong closing abilities by effectively addressing customer needs and objections to secure sales.
●Identify pain points and tailor solutions to meet customer requirements, driving customer satisfaction and loyalty.
Delivery Coordinator
McCoy's Building Supply - Rosenberg, TX
January 2017 - December 2019
●Manage accounts payable and data entry tasks with meticulous attention to detail, ensuring accuracy in financial transactions.
●Coordinate delivery schedules, dispatch drivers to job sites, and oversee logistics operations to meet customer demands effectively.
●Provide exceptional customer service, resolving inquiries, and ensuring satisfaction throughout the order fulfillment process.
●Facilitate special orders and manage incoming and outgoing purchase orders to maintain efficient inventory management.
Office Manager
Ochako Oil Rig Services - El Campo, TX
May 2013 - July 2016
●Administered office operations, including answering phones, processing bank deposits, and managing payroll tasks.
●Conducted data entry tasks accurately and efficiently to support organizational record-keeping and reporting requirements.
●Oversaw office opening and closing procedures, ensuring security and compliance with company protocols.
●Conducted inspections of rigs and maintained meticulous bookkeeping records to support financial reporting.
Education:
High School Diploma
Stephen F. Austin - Sugar Land, TX
May 2002
Skills:
●Proficient in incoming and outgoing calls
●Strong closing skills
●Excellent communication skills
●Advanced CRM utilization
●Effective objection handling
●Deep understanding of pain points
●Ability to create urgency
●Exceptional customer service satisfaction
●Accurate data entry and record-keeping
●Detail-oriented inventory management
●Logistics coordination and dispatching expertise