Customer Service Loss Prevention
Resume:
Tabitha Rubio
York, PA *****
Summary
Professional and a friendly team player that is service focused, with a knack for building productive working relationships. Customer service driven to ensure everyone is treated equally for continued business and lasting relationships.
Highlights
*Detail-Oriented Organization *Inbound/Outbound * Skilled in typing
* Cash Handling Accuracy * Time Management * Fast Learner
*Multi-tasking * Loss Prevention *Active listening * Team Player Experience
Phlebotomist/ Operations Supervisor
May 2023 to September 2024
Freedom Plasma/Grifols
During my time with this employer I was in charge of completing Daily tasks for opening and closing center. I ensured staff received Their breaks and flow continued smoothly. I completed multiple set Ups, disconnects, and sticks on donors daily. I ensure no issues were Left unsolved. I ensured all daily documentation was completed. Accounting Assistant
August 2022 to January 2023
Axiom Staffing - AquaPhoenix Scientific
During my time with this employer I assisted with Tax exemption-Resale certifications.
Assisted with Expense reports, invoices, and submission of expense payments.
I am familiar with programs such as Avalara, X3, Concur, and Anacor
Outbound Customer Service
February 2022 to July 2022
Papa
While working with the company, I contacted customers to assist Them with their Medical needs at home. Account set up and Scheduling visits for in home care, including but not limited to cleaning, cooking, driving to appointments, etc.
Providing customer with insurance information and any other assistance with Information needed.
Inbound/ Outbound Customer Service
April 2019 to January 2022
Arise
Completed Inbound and Outbound customer service calls Learned computer operations systems for each client serviced Remote Customer Service. During this time I was contracted with multiple clients Such as, Coach, Peloton, Urgently, and Agero. Materials Specialist
June 2018 to May 2020
Caterpillar Inc. York, PA
Learned computer operating systems for management of inventory. Assisted with Loss Prevention. Operated machinery for relocation and storing of items over 50+ lbs daily .
Dog Walker/Sitter
February 2014 to November 2017
Pets A Go Go- Briarcliff Manor, NY
Cared for Dogs in Daycare, and as a walker. Did feeding, medication, and cleaning. Trusted in People's homes for overnight care.
Customer Service
January 2012 to April 2013
First Class Staffing- Lancaster, PA
Processed an average of 130 transactions each day in a timely manner. Answered customer questions and addressed problems and complaints.
Account Manager
March 2008 to April 2011
Rent-A-Center
Answered any questions and addressed problems and complaints via phone and in person. Processed an average of 50 transactions each day in a timely manner. Delivery services.
Education
Associate of Arts: Medical Assistant 2007
Calibur Training Institute- Manhattan, NY - Top 3% of my class. GED: Obtained 2003 through Theodore Roosevelt High School Evans High School- Orlando, FL - Top 5% of my class
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