Customer Service Sales Assistant

AIKO C. BACOMO

Mobile #: +639*********

Email: ************@*****.***

CAREER OBJECTIVE

Looking for an organization that offers a challenging, stimulating, learning environment to work in and provides scope for individual organizations development, which offers attractive prospects for long term development and career growth.

To be part of a growth oriented company, render my services of highest quality and contribute my skills and abilities for the company’s growth and development.

CORE COMPETENCIES

● Good interpersonal and communication skills.

● Customer Service Experience .

● Training and Coaching staff.

● Proficient in MS Applications (Word, Excel, Powerpoint).

● Order processing and Purchasing.

WORK EXPERIENCE

(Overseas)

LTC International Qatar LLC

Doha, Qatar

Daiso Japan Store: January 23, 2016 – December 30, 2018 Cashier / Senior Sales Assistant / Section In-charge / Merchandiser (Stationery Section) DUTIES & RESPONSIBILITIES

Senior Sales Assistant / Section In-charge

Working as a Sales Assistant whose main function is to give a satisfactory or above excellent service to customers. On Stock Management control and handling cash counters.

Welcoming customers who enter the shop, assisting and understanding their needs.

Giving advice and guidance on product selection to customers.

Being responsible for processing cash and card payments.

Answering queries, handling/dealing with customer complaints and objections.

Be involved in stock control and management, stocking shelves with merchandise.

Attaching price tags to merchandise on the shop floor.

Be involved in visual merchandising for new collections. Cashier

The first duty of a cashier is to greet the customers entering into the organization.

Handling all the cash transactions of an organization.

Receive payment by cash, credit card etc.

Checking daily cash accounts.

Guiding and solving queries of customers

Providing training and assistance to new joined cashiers.

(HOME COUNTRY)

Teleperformance

Customer Service Representative

Oct. 17, 2023 – Present

Soreena Ave, San Antonio, Parañaque Metro Manila

FIS Global Solutions Inc.

Customer Service Representative

Oct. 28, 2022 – Sept. 23, 2023

Eco Plaza Bldg; Magallanes, Makati City

PC EXPRESS INC.

Administrative Assistant

March 11, 2019 – February 15, 2020

SM Southmall, Almanza I Las Piñas City

OFFICE WAREHOUSE INC.

Cashier

March 18, 2014 – November 5, 2014

Alabang Town Center

ACE HARDWARE INC.

Cashier

April 26, 2012 – September 11, 2012

SM Molino, Molino II, Bacoor Cavite

DUTIES AND RESPONSIBILITIES:

Customer Service Representative

As a customer service assistance, we solve queries and delight our customers. We are the first point of contact for our US clients by answering their requests through phone calls such as card activation, updating their contact details, and blocking the card for lost, stolen, and compromised. We use a variety of tools to navigate, research, review solutions and communicate effectively with the customers. Cashier

The first duty of a cashier is to greet the customers entering into the organization. Handling all the cash transactions of an organization. Receive payment by cash, credit card etc.

Checking daily cash accounts.

Guiding and solving queries of customers.

Providing training and assistance to new joined cashiers. Maintaining daily, weekly and monthly reports of transactions. EDUCATION

AMA Computer Learning Center, Roxas City Capiz

Associate Graduate

Course: Business Information Management

2006-2008

Hipona National High School

Hipona Pontevedra, Capris

2002-2006

Talon Uno Elementary School Talon Uno Las Piñas City

1996-2002

SKILLS / ABILITIES

Knowledgeable in computers including Microsoft Office. Extensive background in customer service.

Hardworking and ability to work under pressure .

Time Management.

PERSONAL INFORMATION

Age: 35 yrs. old Birthday: March 29, 1989

Nationality: Filipino No. of Kids: Two (2 boys)

Civil Status: Married

Birth Place: 1930-F Anak Bayan Paco, Manila

CHARACTER REFERENCES

Lawrence Alecx Sembrano

Entrepreneur

Contact Number: +639*********

L.Aki Korean Blinds

Veanne Mae Madelo

Team Leader

FIS Global Solutions Inc.

Contact No: +639*********

Minette Marcelo

Team Coach

FIS Global Solution Inc.

Contact No: +639*********

Degie Profetana

Platform Experience New Associate

Accenture

Contact Number: +639*********

Arron Bacia

Auto-Technician

Toyota Inc. Cubao Manila

Contact Number: +639*********

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