Primary Care Long-Term
Resume:
PROFESSIONAL STATEMENT
Experienced physician executive seeking a haven to operationalize system-based approaches for the improvement in delivery care models across the spectrum of medicine.
PROFESSIONAL EXPERIENCE
Staff Physician, 2022-Present
Tandigm Pentahealth
Providing primary care services across the spectrum of primary care.
Hospitalist, 2013-Present
Clinical Care Associates of Penn Medicine
Providing direct care services to the acute inpatient population
Administrative responsibilities include Custodian of Trust, MIDAS
Medical Director Long-Term Care, 2013-2020
Genesis Physician Services
Developed evidence-based ordering systems for chronic disease states
Reduced readmission rate from 24% to 14% by implementing care guidelines and working with local ER attendings to refer patients back to the facility for safe IV therapies
Partnered with pharmacy to decrease medication delivery costs
Streamlined physician and APP care delivery services
Structured high risk medication protocols to reduce medical errors in the medically frail population
Set guidelines for State inspection readiness
Chief Medical Officer, 2007-2013
Thomas Jefferson University Hospital
Designed, implemented, and hired providers for a hospitalist-based care delivery model effectively reducing the length of stay 0.9 days with a 97% retention rate of talent
Served on the Board of the Jefferson Health System developing evidence-based care structure for consistency across campuses
Leveraged GE Six Sigma Green Belt training and Crew Resource Management to improve patient safety, Press Ganey, and core measure metrics
Served as the Director of Performance Improvement and Director of Utilization Review
Collaborated with nursing leadership to extend Magnet Designation from campus to campus
Provided representation to the Regulatory Department and to JHACHO in continual survey readiness
Developed and initiated an Observation Unit allowing rapid emergency room turnover
Enrolled the hospital in the State CUSP program reducing central line infection rates by 40%.
Co-developer in the Clinical Pathway Program for the Jefferson Enterprise
CONTACT DETAILS
500 William Ebbs Lane
West Chester, Pennsylvania 19380
**********.**********@************.*****.***
EDUCATION
Thomas Jefferson University
Family and Community Medicine Residency, 2000-2003
Jefferson Medical College
Doctor of Medicine, 1996-2000
Lock Haven University
Bachelor of Science in Biochemistry, 1988-1994
HONORS
Resident Preceptor of the Year,
Jeff Hope
Preceptor of the Year,
Drexel College of Medicine PA Program
Doctors’ Day Respect Award
LICENSURE & CERTIFICATIONS
Board Certified, American Board of Family Medicine, 2003-Present
PA State Board of Medicine, 2003-present
ACLS Certified
PROFESSIONAL MEMBERSHIPS
American Academy of Family Physicians
Pennsylvania Medical Society
Philadelphia Medical Society
Additional relevant clinical experience
Owner, Michelle Eisenhower MD 2005-2013
Managed and operated a private practice serving the Philadelphia community to include primary care birth to geriatrics.
Staff Physician, House Call Group, 2005-2013
Staffed niche practice of homebound patients in the geriatric Philadelphia catchment area
Sobel Medical Associates, 2003-2005
Staff physician, private practice focused in perioperative care serving the Rothman and Jefferson neurosurgical teams
References available upon request.
October 30, 2023
Jessica McElroy
Senior Director, Physician & Advanced Practice Recruitment
Penn Medicine Medical Group
*******.*******@************.*****.***
Re: Chief Medical Officer of Population Health Position
Dear Ms. McElroy,
I wish to express my interest in applying for the position of the Chief Medical Officer of Population Health. I am a former CMO in the Jefferson Health organization seeking to secure a position utilizing my skill sets at a system level. My experience in both clinical care as well as medical leadership has created a unique breadth of perspective from newborn nurseries and home settings to long-term care facilities, office, hospital, and boardroom settings. I am fortunate to have been trained in system-based approaches such as Six Sigma Methodology as well as Crew Resource Management.
A few areas of achievement during my tenure include:
0.9% Length of Stay reduction in the inpatient setting;
Reduction in Hospital Readmission Rates from 24% to 14% from the long-term care setting; and
Instituted Evidence Based Care Guidelines in partnership with the medical staff to reduce medical errors and infections.
My leadership style would be best described as collaborative. One of my strengths is helping others reach their potential and maximize their performance. Two of my preferred applied principles in management are Just Culture and the hotel industry platform, Manage Up.
I look forward to hearing from you. Please don’t hesitate to email or phone me. I appreciate your consideration.
Sincerely,
Michelle Eisenhower, MD
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