Medical Assistant Patient Care
Resume:
HJ
HEATHER JACKSON
*****************@*****.*** 763-***-**** Daytona Beach, FL 32114
A skilled and driven Medical Assistant who is committed to delivering the most remarkable patient experience possible. Reliable, ethical healthcare provider with ability to stay calm and intervene during a crisis. Proven ability to build positive relationships with patients, family members, physicians and other medical professionals. Consistently commended for delivering patient-centered, quality critical care. Dedicated member of multidisciplinary healthcare teams known for excellent clinical skills; and strengths in making swift correct decisions in emergency situations. Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Vital signs
Patient care
Appointment scheduling
Healthcare
Customer Service
Phlebotomy
Testing
Documentation
Minnesota Urology Woodbury, MN
Medical Assistant/urodynamics
09/2019 - 02/2024
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Administered injections, medications and treatments as directed by the physician.
Provided assistance to medical staff in performing minor surgical procedures.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system. Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse. Educated patients on healthcare topics such as nutrition and disease prevention methods.
Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Inspected equipment to ensure proper working order prior to use on patients.
Organized patient charts before each day's clinic sessions began. Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
Kept examination rooms clean, stocked with necessary supplies and Summary
Skills
Experience
prepared for incoming patients.
Registered new patients into practice management software program accurately entering demographic information.
Scheduled appointments for patients via phone and in person. Ensured that all instruments used during exams were cleaned properly after each use according to established protocols. Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Measured vital signs and took medical histories to prepare patients for examination.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment. Educated patients about medications, procedures and physician's instructions.
Contacted pharmacies to submit and refill patients' prescriptions. Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Prepared treatment rooms for patient examinations. Children's Specialty Clinics
Student Medical Assistant
10/2017 - 09/2019
Performed labs
Assisted the provider
Administration duties
Rooming patients
Appointment setting
Learned Cerner
Vitals
Administered immunizations
EMR
Assisted with patient intake paperwork and medical history documentation.
Performed EKG tests, vital signs measurements, and blood draws for lab work.
Administered injections and vaccinations to patients as directed by a physician.
Provided education on health topics such as nutrition, exercise, and disease prevention.
Maintained patient records in an electronic database system. Organized supplies and inventory control of medications in the clinic. Coordinated appointments with other healthcare providers for referrals or follow-up care visits.
Assisted physicians with minor surgical procedures such as suturing lacerations or removing splinters.
Prepared examination rooms prior to patients' arrival including stocking supplies, setting up instruments, and ensuring privacy curtains were closed.
Conducted vision testing using Snellen charts and other diagnostic equipment.
Performed basic clerical duties such as filing documents, answering phones, scheduling appointments, and processing insurance forms. Answered phones, scheduled appointments, greeted patients and ordered supplies.
Prepared treatment rooms for patient examinations. Kept facility stocked with necessary supplies, equipment and instruments. Regions Hospital St Paul, MN
Nursing Assistant
09/2009 - 09/2019
Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs
Turn or reposition bedridden patients
Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, assisting patients to the bathroom, and standing, walking, or exercising Review patients' dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet
Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff
Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed.
Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs. Collected specimens for laboratory testing such as urine samples and blood draws.
Observed patients' conditions regularly for any physical or mental changes and reported findings to the appropriate personnel promptly. Assessed vitals and noted medical information to report changes to nursing staff and physicians.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Rasmussen College
Medical Assistant
10/2017 - 09/2018
Perform many administrative duties
Answering telephone calls
Greeting patients Fairview Family Practice
Scheduling appointments
Performing EKG
Giving immunizations
Recording vitals
Taking vitals
New Perspective
Nursing Assistant
06/2004 - 05/2009
Administered prescribed oral medications, under the written direction of Physician or as directed by home care nurse or aide, and ensure patients take their medicine
Checked patients' pulse, temperature, and respiration Provided patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming
Maintained records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager. Rasmussen College Lake Elmo, Woodbury
Medical Assisting Diploma Grad
Education and Training
09/2018
GPA: 3.8, Externship at Children's Specialty Centers July Patient Care in Administration
01/2024
- Radiography -- Venipuncture - Medical Law and Ethics - Laboratory Skills -- Vital Signs - Customer Service - Medical Terminology -- Phlebotomy - Clinical Skills I & II - Pathophysiology -- Charting - Pharmacology - Electronic Medical Records
AND COMMUNITY INVOLVEMENT
- CMA - BLS Certified -- HIPAA and OSHA Trained -Certified Nursing Assistant -- First Aid Certified -Preceptor certified
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