Freight Forwarder Logistics Coordinator

Jenna L. Tran

Phone: 713-***-**** *********@*****.***

SUMMARY

With over ten years of experience in the oil & gas industry, specializing in internal and external operations. Well-versed in client care and successful in achieving sales and corporate administrations while maintaining prominent levels of client satisfaction. Personable and enthusiastic at managing high-profile client accounts and establishing strong business relationships which results in an overall increase in revenue. Seeking a challenging role at a reputable organization that allows for long term career growth.

PROFESSIONAL EXPERIENCE

Stena Drilling Houston, TX

Logistics Coordinator November 2023 – March 2024

Work in accordance with the company’s objectives procedure while ensuring the smooth logistic support with operational requirements with the Procurement team and Subsea Leasing Manager.

Maintained/updated Stena’s procedures to adhere to USA regulatory requirements for import and export.

Responsible all import export documentation required by the nominated freight forwarder and maintain up to date record document library of transactions.

Responsible for consulting with local agents on the import/export of goods, materials and equipment and ensuring the Customs / Forwarding Agent has all correct documentation.

Ensuring goods return form rig are dealt with promptly and correctly.

Develop KPI targets for nominated Freight Forwarder and monitor same.

Responsible conduct regular Freight Forwarder audit to verify company compliance with local laws to identify any improvements or failings.

Responsible conduct supplier or yard visits to suppose the operation directed.

Partnered with Aberdeen supply based/warehouse personnel ensure that all movements are correct and tracked.

Responsible for Verifying and Approving Freight Forwarder invoices while executing on duties as required by the General Manager.

CH Robinson Houston, TX

Export Specialist September 2022 – November 2023

Monitored all channels of communications via emails, phone, fax, invoices, mails and provide responses to freight management in a timely manner.

Provided best in class client service for CH Robinson clients. (Quoting rates, Booking Airfreight flight, contacting the shipper to arrange collection.)

Maintained and updated company databases as required base on regulations and data retention.

Communicated with U.S. Customs and Border Protection (CBP), local governmental agencies, truckers, and third-party vendors.

Maintained organization change management, process, procedures, employee training in an ever-changing/demanding environment.

Filed and reconciled all electronic export information with ACE via software Customs entries for all export via Navisphere and ensuring invoicing to clients completed appropriately.

KITS – formula about invoice due diligence in schedule b with product/ audit

Supported and worked closely with the CFO on data management processes and special projects within the Accounting/Finance department.

Aramex Houston, TX

Export Specialist March 2020 – September 2022

Monitored emails and provided updates in freight management, while managing all client operations for Aramex clients. (Quoting rates, Booking Airfreight flight, contacting the shipper to arrange collection)

Maintained and updated company databases. And communicated with U.S. Customs and Border Protection (CBP), local governmental agencies, truckers, and third-party vendors.

Marmedsa USA LLC Houston, TX

Administrative Assistant/Import/Export Specialist May 2019 – March 202

Ensco International Inc. (Subsidiary of Valaris) Houston, TX

Head Receptionist and Facility Management Assistant December 2011 – April 2019

EDUCATION

San Jacinto College Houston, TX

CERTIFIED CUSTOM SPECALIST CERTIFICATION Houston TX

ADDITIONAL

Fluent in English and Vietnamese

Proficient in: Microsoft Word, Nuance PDF, SharePoint, PeopleSoft/Maximo, CargoWise, Cisco multi-line switchboard, Parkway Property Access – information tenant service system, Oil & Gas, Research & Analytics, Client Services, Process Improvement, Freight Forwarding, Facilities Assistant, Regulatory Compliance, Records Retention Management, Problem-Solving, and Export Trade Compliance.

References Upon Request

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