Customer Service Medical Receptionist
Resume:
Kanesha Brown
Cedar Hill, Texas
*****.***@******.***
OBJECTIVE
Knowledgeable, organized, professional, and interpersonal individual seeking a position with a great company that appreciates hard working employees.
SKILLS
Over 2 years of experience as a medical receptionist
Microsoft 365 proficient
Strong customer service and interpersonal skills
Switchboard/multi-phone system skills
Accounts receivable, billing, and insurance verification skills
WORK EXPERIENCE
MEDCIAL RECEPTIONIST
MedExpress Urgent Care Waxahachie, Texas 08/2023 - Current
Registration and scheduling patients
Scanning, copying, faxing, and organizing records
Customer relations including answering the phone and calling and handling customer inquiries
Troubleshooting software and hardware equipment
Athena charting system
Texas Health Resources Dallas, Texas 09/2020 - 10/202021
Greet patients and visitors in timely and prompt manner
Record handling and keeping
Switchboard operator
Data entry
Cleaning and sanitation
Patient escort
EPIC charting system
CLIENT ENGAGEMENT MANAGER
Office Depot OfficeMax Grand Prairie, Texas 10/2019 - 09/2020
Greet customers
Determine customer needs
Generate repeat business
Customer follow-up
Customer service and satisfaction
Take and handle inbound calls
Answer customer inquiries
Cashier services and customer check-out
EDUCATION
Medical Assistant
Remington College Garland, Texas 2004 - 2005
High School Diploma
Bryan Adams High School Dallas, Texas 1999 - 2003
Contact this candidate