Data Entry Customer Service
Resume:
JESSICA GIDDINGS
CONTACT
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PROFILE
I have lived all over, but as a whole, I have lived in SE Idaho for almost 20 years. Due to constantly moving, I had to adapt and develop skills rapidly. These skills over time have taught me to be hard working, have high morals, lead and follow with integrity not only in my career but in my daily life and be sponge wherever I am because you never know if it’ll be useful. A few of my key components entail: my passion to help others, constantly trying to learn new strategies and finding innovative ways on how to make improvements in my role and in helping the company succeed. SKILLS
HR ADMINISTRATOR
EXCELLENT ORGANIZATION
RELIABLE & EFFICIENT
CUSTOMER SERVICE ORIENTED
EXCELLENT COMMUNICATION
BILINGUAL
DATA ENTRY
EXPERIENCE
Advantage Employer Solutions-HR Administrator
Idaho Falls, ID November 2023-August 2024
As an Office Administrator, I was responsible for assisting customers who needed assistance with onboarding, light payroll, and or technical issues. I also organize the office and make sure that everything looked orderly. General duties consisted of
● ANSWERING & TRANSFERRING CALLS
● ASSISTING WITH IN PERSON & ONLINE ONBOARDING & APPROVING I-9 TAX FORMS
● ORDERING SUPPLIES FOR THE OFFICE & SCANNING & FAXING DOCUMENTS
● SUBMITTING UNEMPLOYMENT CLAIMS & VERIFYING EMPLOYMENT
● ASSISTING WITH WEBSITE LOGIN/PASSWORD ERRORS & TIMESHEETS
● DATA ENTRY - UPDATING GENERAL INFORMATION FOR CLIENTS ON OUR MAIN SITE Student Success Center-Receptionist
Idaho State University, ID October 2018-December 2020 Working as the Receptionist, I held the responsibility to schedule appointments and overall provide customer service to students with questions about the department. Over all duties included
● SCANNING DOCUMENTS
● MAKING BUSINESS CARDS
● PROVIDING RESOURCES TO STUDENTS
● ASSISTING WITH CLUB PROJECTS AROUND CAMPUS
EDUCATION
Idaho State University
Bachelor of Arts in University Studies
Emphasis in Management
Expected May 2025
Blackfoot High School
Graduate of 2018
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