Customer Service Technician
Resume:
Michaela Tibbetts
Platteville, WI
***************@*****.***
Skills
Working with Diverse Population Groups
High-level Customer Service
Effective and Clear Communications
Detail Oriented
Ability to Maintain a Productive and Orderly Workspace Critical Thinking, Troubleshooting to Solve Challenges Love of Learning and Desire to Acquire New Skill Sets Friendly and Positive Attitude
Experience
July 2024- July 2024
Country View Veterinary Service
Client Care Specialist
● Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
● Maintain financial/ account records
● Determine charges for services requested, collect deposits or payments, or arrange for billing November 2023- January 2024
Touch of Europe
Cleaning Service Technician
● Cleaned living areas of homes including bathrooms, bedrooms, main living areas, and more
● Troubleshot challenging areas using collaboration with coworkers
● Worked with individuals with different proficiencies of english and communicated via sign language and use of the spanish language
August 2022- Sept 2023
Viroqua Children’s House Montessori, Viroqua WI
Assistant Teacher
● Taught basic skills, such as colors, shapes, numbers and letter recognition, personal hygiene, and social skills to students 1 year-5 years old
● Adapted teaching methods and instructional materials to meet students' varying needs and interests
● Presented new works to students under the guidance of the head teacher
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Education
Sept 2013- March 2014
University of Wisconsin: Oshkosh
Elementary Education Major
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