Life Insurance Office Experience
Resume:
JANET M. BLUM
Omaha, NE ***16
I am enclosing for your professional review a copy of my personal resume. Currently, I am seeking a position in which I may apply and expand my present expertise. You will note as you read my resume that I offer nearly 28 years of extensive office experience. I believe I would be of an immediate value to your organization. My work performance is thorough, detail conscious and resourceful. I welcome the challenge and responsibility of proving my worth to an organization which appreciates quality performance.
If, upon review of my qualifications, you feel that you may have a present or prospective need for an individual such as myself, then I would like to arrange an interview to discuss the possibilities. Please contact me at the above address and telephone number. Thank you for your consideration and reply. I look forward to hearing from you soon. Sincerely,
Janet M. Blum
Enclosure: Resume
Janet M. Blum
2631 N. 165th Avenue
Omaha, NE 68116
402-***-**** (home)
402-***-**** Ext. 7354 (work)
OBJECTIVE
To obtain a position in which I may apply and expand my present skills and abilities. BUSINESS EXPERIENCE
September, 1998 to Present – Lincoln Financial Group. Position: Senior Contract Analyst (promoted 4/1/01) Tasks include: Responsible for the processing of all amendments for all types of coverages (Life, STD, LTD, Dental and Voluntary Products). Evaluates ongoing administrative information related to inforce policies and determines what appropriate action(s) is needed. Enters amendment information into the appropriate system(s) to generate and print all policies and/or certificates for delivery. Communicates with Regional Offices, Brokers, Policyholders and other Home Office employees as needed to provide smooth processing of information. Possesses essential process and technical skills necessary to become proficient in anticipating and serving customer needs. April, 1998 to September, 1998 – Jefferson Pilot Financial Insurance Co. (formerly Guarantee Life Insurance Co.) Employee Benefits Compliance Department
Position: Compliance Filing Specialist
Tasks include: Creating, formatting, maintaining and filing forms and applications for state approval. Answering phones and questions for internal and external compliance needs. Processed memos, letters and faxes as directed by my supervisor.
August, 1997 to April, 1998 - Guarantee Life Insurance Company Employee Benefits New Issue
Position: Caseworker-Policy Issue
Tasks included: Responsible for processing of all sold cases from time of sale through issuance of the first bill. Evaluates all sold case information using established underwriting guidelines to determine Policyholder eligibility. Enters all policy information into the Quote Engine/ARDIS system to generate and print all policy information for delivery. Communicates with Regional Offices, Brokers, Policyholders and other Home Office employees as needed to provide a smooth processing of information. I became knowledgeable with all Guarantee Life Insurance products and compliance guidelines as well as being proficient in anticipating and serving customer needs.. February, 1992 to January, 1995 - Guarantee Life Insurance Company Position: Group Contract Specialist
Tasks included: issue new group cases and amend existing business by interpreting and assimilating detailed information to form a contract or amendment that meets the exact specifications of a particular group.
August, 1991 to February, 1992 - Guarantee Life Insurance Company Position: Individual Sales & Marketing Secretary
Tasks included: Handled business planning, made travel arrangements, answered incoming phone calls, in charge of all field contests and keeping them updated and other administrative and general secretarial duties as assigned.
EDUCATION
8/88 - 5/90 - Northeast Community College, Norfolk, Nebraska Legal Secretary; Associate of Arts Degree
8/76 - 5/88 - Humphrey St. Francis Elementary & High School Received High School Diploma
SPECIAL SKILLS AND TRAINING
Computer: Microsoft Word, Windows 2000, Excel, Ardis & Mosaic, Microsoft Outlook, Expressions, Directories USA
Other Skills: Dictaphones, filing, communication (telephone and personal), 10-Key Calculator by touch and 80 wpm in Typing.
Personal References
Available upon request
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