Kitchen staff
Resume:
*************@*****.***
Columbus Georgia
KNOWLEDGE AND SKILLS
●Staff training and excellence in customer service
●Operations management
●Staff training and development
●Problem resolution
●Team leadership
●Communication
Spanish & English - Native
OTHER INFORMATION
●Driver's License
●Own Vehicle
●Full Availability
●2009 - 2017 - Supervisor - Supervalu Grocery Supermarkets - MN
EDUCATION
Computer System Computer Science North
Hennepin Community College Brooklyn Park, MN
REFERENCES
Gustavo Arturo Alvarado
RESTAURANT SUPERVISOR
ABOUT ME
Dedicated Restaurant Supervisor with a proven track record in overseeing daily operations and ensuring exceptional customer service. Expert in managing staff, implementing quality standards, and optimizing efficiency. Strong leadership skills with a focus on creating a positive and cohesive work environment.
WORK EXPERIENCE
Dip House s
Restaurant Supervisor Dec. 2020 - Jan. 2024
●Inventory management
●Supplier relations
●Staff recruitment / Scheduling
●Problem resolution
●Ensuring maintenance of clean areas
●Restaurant reservations / Special event organization
ALORICA - VERIZON - TECHNICAL SUPPORT
Technical Support 2017 - 2020
●Ability to analyze and resolve computer-related issues.
●Capable of communicating technical guidance and instructions to users regarding the use of phones, tablets, network devices, and/or core applications and systems.
●Experience with LTE, 4G, and the latest 5G connectivity across all types of Android or iOS cell phones, including broad and ultra-wide bands with mapped coverage.
Conga Latin Bistro Restaurant
Supervisor 2007 - 2009
●Greet and interact with customers in a friendly and professional manner, taking and promptly addressing beverage orders.
●Accurately process customer payments, handle cash responsibly, and reconcile transactions at the end of each shift.
●Work closely with kitchen staff and other team members to coordinate food and beverage service.
●Maintain effective communication to enhance overall customer satisfaction.
●Comprehensive understanding of the menu, beverages, specials, and promotions. Provide recommendations and information on available options.
McDonald’s - Minneapolis, USA
Crew Member / Supervisor 2002 - 2007
●Operate equipment such as grills, fryers, and beverage dispensers.
●Take customer orders and accurately enter them into the computer system.
●Prepare and cook food according to McDonald’s standards.
●Maintain a clean and organized work area, including restocking supplies, cleaning surfaces, and sanitizing equipment.
●Collaborate with other team members.
●Provide excellent customer service by addressing any customer concerns or questions in a timely and professional manner.
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