Customer Service Food

Jancy Ayala Alvarado

** ***** ** *********** • 631-***-**** • ****************@*****.***

Seeking a new opportunity to contribute to a dynamic team and make a positive first impression for clients and visitors.

Experience

SEPT 2021 – CURRENT

Server, Olive Garden, Bayshore NY

My primary responsibility was to provide guests with an exceptional dining experience. This involved greeting and seating guests, presenting menus, and taking accurate food and beverage orders. I ensured that all orders were delivered promptly and accurately to guests’ tables, while also addressing any special requests or dietary restrictions. Maintained a clean and organized workspace, assisted in setting up and breaking down tables, and collaborated closely with kitchen staff to ensure smooth food service. Exceptional customer service was a top priority, and I consistently exceeded guest expectations by providing attentive and friendly service.

NOVEMBER 2021 – MAY 2023

Receptionist, Digestive Medical Care of Long Island, East Meadow NY

My responsibilities included welcoming patients and visitors, scheduling appointments, and managing patient records. I demonstrated strong interpersonal skills in person and over the phone, offering a compassionate and reassuring presence to patients. I efficiently collected and verified patient information, and medical histories, always maintaining strict confidentiality. I was proficient in using electronic health record (EHR) systems to update patient records, process billing information, and facilitate communication between healthcare providers and patients.

JUNE 2020- SEPT 2021

Hostess, Texas Roadhouse, East Meadow NY

I maintained a strong knowledge of the restaurant’s menu offerings, including daily specials, and effectively communicated this information to guests. I maintained a clean and organized workspace, assisted in setting up and breaking down tables, and collaborated closely with kitchen staff to ensure smooth food service. Exceptional customer service was a top priority, and I consistently exceeded guest expectations by providing attentive and friendly service.

Skills

Bilingual • Team player • Excellent time management skills • Conflict management •

Education

JUNE 2023

Central Islip High School, Central Islip NY 11722

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