Independent Contractor Continuous Improvement

TANIA LAMIR

**********@*****.** 551-***-**** Jersey City, NJ 07305 WWW: Bold Profile

PROFESSIONAL SUMMARY

Accomplished Independent Contractor with a proven track record at Lamir Cleaning Services, excelling in client relationship building and workload management. Leveraged problem-solving abilities and collaboration talent to enhance team performance and client satisfaction. Expert in safety compliance, ensuring smooth operations and fostering a culture of continuous improvement. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. SKILLS

Client Relationship Building

Workload Management

Deadline Adherence

Safety Compliance

Problem-solving abilities

Collaboration talent

WORK HISTORY

Jun 2019 - Feb 2024

Independent Contractor

Jvinasco Consulting-

Lancaster, PA

Delivered outstanding service to customers to maintain and extend relationships for future business

opportunities.

Developed and maintained strong working relationships with clients, leading to repeat business and referrals.

Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.

Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.

Sep 2015 - Jun 2017

Store Manager

Mexicali Fresh - Auckland, NZ

Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

Managed inventory control, cash control, and store opening and closing procedures.

Addressed customer complaints promptly and

professionally, resolving issues to maintain positive relationships with clientele.

Managed store employees successfully in fast-paced environment through proactive communication and

positive feedback.

Oct 2012 - Jul 2015

Director

Centro Nacional De

Conciliacion Del Transporte -

Medellin, Colombia

Developed high-performing teams by providing

mentorship, guidance, and opportunities for professional growth.

Enhanced team collaboration through regular

communication, goal setting, and performance

evaluations.

Established a culture of continuous improvement by fostering open communication channels and

empowering employees to voice their ideas.

Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.

Mar 2009 - Oct 2012

Legal Analyst

Bank Popular - Cali, Colombia

Resolved complex legal issues through thorough analysis of case law, statutes, and regulations.

Trained team members on best practices for

maintaining confidentiality of sensitive information while adhering to privacy laws.

Reviewed advertising materials for accuracy and

adherence to applicable laws, avoiding costly

regulatory penalties or reputational damage.

Handled clerical duties and provided first-level response to phone calls and correspondence.

EDUCATION

Dec 2009

Bachelor of Science: Law

Universidad Santiago De Cali Cali, Colombia

LANGUAGES

Spanish

Native or Bilingual

English

Professional Working

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