Front Desk Administrative Assistant

MARY F. PEGRAM (LIZ)

Phone 706-***-****

E-mail ******.****@*****.***

As a Front Desk Receptionist, an Administrative Assistant as well as a Human Resources Assistant, I have been comfortable with multi tasking each day, preparing reports, profit and loss statements. It is necessary to understand that anything you see or hear is confidential and keep it as such. You have to be ready to make a change to another task quickly and correctly.

EXPERIENCE

Columbus Consolidated Government (Parks & Recreation Division) February 2024 – June 2024

Title: Front Desk Receptionist

Administrative Assistant I

Answering multiline phone

Taking reservations for Recreation Centers, Parks and Pavilions

Taking payments in person and over the phone

Running Weekly, Bi weekly, and Monthly reports for departments

Confluent Health Care (St. Francis Rehabilitation Department) January 2023-March 2023

Title: Front Desk Receptionist

PRN Rehabilitation Coordinator

Checking in patients for appointments, scheduling and cancelling appointments as needed

Entering patient new or current patient into portal

Taking and making payments on accounts, daily bank deposits

Bobby Holdings, LLC (mornings) July 2019-December 2022

Title(s): Executive Assistant,

Office Manager, Human

Resources Officer

Maintaining all files, and inventory

Product shipping/Receiving

Inventory and supply procurement

Wilson Pest Control (afternoons) July 2022-December 2022

Title: Front Desk Receptionist, General Office Clerk

General office duties to include but not limited to inbound/outbound customer calls, making appointments for inspections and work to be done

Scheduling/routing technicians for services

Entering new work orders

Working on collections, and taking payments over the phone or in person

Orkin ® Pest Control December 2015-June 2019

Title: Executive Administrative

Assistant, Human Resources

Assistant, Front Desk

Receptionist

Inbound customer calls dealing with service concerns, and to set up services

Keeping updated customer information and providing a receipt of same

Creating new estimates for customers both new and older

Bank deposits on a daily basis

Profit and loss statements

AFLAC March 2015-December 2015

Title: Claims Specialist I

Outbound customer calls to resolve claim(s) questions, to recertify claim(s) for payment

Contacting employers, to obtain information if this was a workman’s compensation claim

BancTech February 2013-February 2015

Title: Data Entry Specialist II

Data entry of all necessary policy information sent in by client

Rechecking work from others to ensure all necessary information is

West Central Georgia Cancer Coalition November 2011-December 2013

Title: Executive Administrative

Assistant, Human

Resources Assistant,

Front Desk Receptionist

Ensure proper bill coding for Medicare/Medicaid payments

Reconciliation of corporate credit card statements

Accounts payable/receivable for profit and loss statements

Working with other non-profit organizations to coordinate public activities (i.e., Paint The Town Pink)

Travel coordinator/expense reports, keeping executives calendars

The Jordan Company May 2010-March 2011

Title: Executive Administrative Assistant

Front Desk Receptionist

Budget reports, coding expense reports

Quarterly investor distributions, preparing updated and new investor portfolios

Accounts receivable/payable

Travel coordinator

TSYS ® October 1995-March 2010

Title: Executive Administrative Assistant

Created and maintained ledgers that described in detail system outages and resolutions of the same

oInbound and outbound customer calls

oCreated invoice log reports for finance and Senior Management for profit and loss statements

oCrated and maintained various complex reports for Senior Management that pertained to budget issues, invoice logs per contract company and cost center

oBudget ledgers/reports in order to be able to keep the Division labor costs under control

oMove coordination chairman, travel coordinator

oExpense reports, to include foreign currency to USD

EDUCATION

Hardaway High School – General and Business curriculum, Graduated June 1973

SPECTIFIC SKILLS and AFFILATIONS

IAAP – International Association of Administrative Professionals

CERT – Community Emergency Response Team

OFFICE EQUIPMENT and COMPUTER SKILLS

All MS office suite Data Entry Quick Books

SAP accounting system 10-key calculator Multi line phone system

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