Security Officer Supervisor

LUCKNER JEAN BAPTISTE

*** ******** ***, ******, ** 07036 908-***-**** *************@******.***

I am an accountable associate who demonstrates a high level of ownership and initiative. Quick and

effective at decision making, while maintaining excellent teamwork. Team-Oriented who works well in a

collaborative environment. I am seeking to secure a Supervisor Position in a field I am familiar with, will

enables me to utilize all my skills and qualities to achieve excellence in my chosen domain. My work

ethic continuously shows improvement results and dedication to the company. I intend to continue

learning everything I can to achieve my goals.

EXPERIENCE

07/2023-PRESENT

SECURITY SUPERVISOR

ALLIED UNIVERSAL SECURITY SERVICES, JERSEY CITY, NJ

Security Supervisor for a 120,000 square foot film and tv studio. Worked with studio operations

as well as production security on implementing procedures, communication, safety, as well as

maintaining diligent records. Helped train and manage all new hires as well as being the main

contact for all Allied questions and concerns on site.

07/2020 – 7/2023

SECURITY OFFICER

ALLIED UNIVERSAL SECURITY SERVICES, SUMMIT, NJ

As a Security Officer for Allied Universal you are responsible for the security and safety of the

client’s property and personnel. You must know all site-specific policies and procedures, and

implement emergency response activities as appropriate, while providing superior customer

service.

02/2018 – 07/2020

SOC OPERATOR

SECURITAS, SUMMIT, NJ

Operator is responsible for using best practices to identify, analyze, and support all incidents. As

a security operations center operator, or SOC operator, you monitor a variety of technologies

including access control, video surveillance, and alarm systems to provide security service and

threat elimination for industrial, business, or residential customers, and employees.

05/2002 – 05/2015

MANAGER SALES CUSTOMER SUPPORT

STAPLES, TOTOWA, NJ

Monitored the daily activities of the customer support teams. Improved service quality and

increased sales by developing a strong knowledge of company's products and services. Provided

detailed monthly departmental reports and updates to senior management.

2

06/2015 – 01/2018

CUSTOMER SERVICE SHIPPING RECEIVING

UPDATE INTERNATIONAL, AVENEL, NJ

Organized weekly sales reports for the sales department to track product success. Created new

processes and systems for increasing customer service satisfaction. Worked under strict

deadlines and responded to service requests and emergency call-outs.

EDUCATION

JUNE 1996

HIGH SCHOOL DIPLOMA

CENTRAL HIGH SCHOOL, NEWARK, NJ

The courses taken were advanced math, language arts and a high school level science and social

studies course. In addition, I was able to take at least one elective such as foreign language,

career and technical education courses.

GPA: 3.5

DECEMBER 1998

ASSOCIATES IN NURSING (SOME COLLEGE)

BLOOMFIELD COLLEGE, BLOOMFIELD, NJ

Nursing skills, therapeutic communication, clinical judgment, teamwork, collaboration, and

research and evidence-based practice skills.

GPA: 3.0

SKILLS

• Mathematical aptitude

• Perfect attendance records

• Approachable

• Flexible

• Dedicated team player

• Excellent time management

• Reliable and dependable

• MS Office proficient

• Analytical

• Bar code scanning

• Positive outlook

• Cheerful and energetic

• Team lead

Contact this candidate