ALLEN PARKS
Maplewood, NJ *****
973-***-**** **********@*****.***
Current job objective: IT Tech,IT Specialist Lan/Wan, Data Center Tech, System Administrator
QUALIFICATIONS:
· Qualified by 25 + years of IT & LAN/WAN & Data Center experience
· Demonstrated proficiency in Hubs,Printers,Routers,Switches,Firewalls,Servers
Software Hardware Upgrades, Reimaging,Rollouts, WAPs.
* Obtained experience working in the following environments: Financial
Retail, Medical, Commercial.
· Compiled experience with day to day activity on Windows/ MS Office
· Utilized MLPS, Wireless, VOIP, SIP/SAN
· Utilized NYCE & MAGNASNYC CALL LOGGERs, SQL& Data Warehousing
· Experienced with tracking trouble tickets, escalations, Installations, configuration, Maint
· Expanded knowledge and experience in installations and Maint of Network Equipment, Cabling,
. Cisco Routers, Switches, & Call Manager & Call Center& IP Softphones, Video Conf .Avaya CMS
. LAN/WAN, Data Center, Colo’s, Server Farms,System Administrator
. Desktop/Laptop Deployments & Rollouts & Reimaging,Former Union Member :IBEW 827, Local 3
RELATED EXPERIENCE:
11/06-PRESENT ENDEAVOR TELECOMM Tech III
Perform DSL,T-1,VOIP Installs & Maint, Network migrations, Router
Buildout & Upgrades, IP/Subnet masking, Software& Hardware upgrades
Server & POS & Firewall installs & migrations.
Cisco routers, Switches, & Call Manager & Call Center, Data Center Rack & Stack Functions
7/06-10/06 Wireless Enterprises Tech III
· Performed T1-E1, Voice, Data, Video, Various Intern and Domestic Network and Media Gateways
· Testing, Turn up, & Main, LAN/WAN, Rack & Stack, Data Center & Colo’s Functions ie Tickets,Mobile Hands,Failcity Alms,
1/06-4/06 Citi Group Technologies Tech II
Telecomm Analyst (Consultant) (Warren, NJ)
· Performing daily support to branches via PBX’s and Voicemail sys.
· Also ran reports and did MAC and Permission on end users.
· NYCE & MAGNASNYC Call loggers, SQL/DATA warehousing
6/98-12/03 AT&T (LNS) Sr Tech/OPS Sup/OSP Sup (Piscataway, NJ)
· 6/98-4/99 SR Tech DS0, T1, DS3, OC3, 12,48,192,DWDM, installs and maint
· 4/99-6/00 Operations Supv Coordinated day-to-day function of Techs, Data Center
· 6/00-12/03 OSP Supv Coordinated day to day functions in field of fiber optics
· Supervise deployment of fiber optic cable
· Troubleshoot and Instruct vendors on fiber cut emergency and or fiber outages
· Test and terminate fiber for ISP Applications.
· Used OTDR, Power Meter, Light Meter, Fault Locator
· Inspect aerial and underground fiber optic cable to ensure adherence to regulatory specs.
· Writing SMOP for service and non-service affecting evolution, while keeping NOC informed and updated status.
5/95-6/98 MFS/WORLDCOMM Field Svc Eng II (NY&NJ)
* Performed DS0-OC48, IDLC Voice, Data, Video
· Testing, Turn up, & Maint, LAN/Wan, Data Center, Colo’s
5/86-5/95 BELL ATLANTIC Comm TECH (NJ)
· Performed Network access to Residence and Business customers
· Performing installs and maint on POTS, ANALOG, DIGITAL, MICROWAVE,
· VIDEO svcs.
· Performed Transmission and Operational testing with Signal generators, Transmission Measuring sets, and Volt Ohm meters.
· POTS, DS0, T1, DS3, SLC-96, SLC-2000, FRACTIONAL T1, CHANNEL BANKS,
· CSU/DSU, PBX’S, CISCO ROUTERS, ISDN, DMS 100/250,MUX’S, AND MULTIPLEXERS.
10/81-10/85 US NAVY SUBMARINE RADIOMAN/COMM TECH (BANGOR, WA)
· Handled Ship to Shore and Ship to Satellite Communications for TRIDENT Sub
· Satellite and Submarine (Advance C school); Teletype operator
· HF/UHF Secure Voice Transmmisson,VHF/UHF Ant Interface
· DIGITAL Computer Programming
· (E-5) Submarine Qualified Clearance: TOP SECRET (CRYPTO)
Education University of Washington Seattle, WA AS Awarded 5/85
Major: COMMUNICATIONS