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Health Care Customer Service

Location:
Fort Wayne, IN
Posted:
September 26, 2024

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Resume:

***********@********.**** net Fort Franke Wayne, IN +1-260-***-****

WORK HISTORY

Pharmacist at Walgreens

**/**** - **/**** (3 months)

Floating Retail Pharmacist.

Assist Customers with their health care needs through filling prescriptions and providing excellent customer service.

Works with clinical staff to manage the complex drug therapies of specialty medications and transplant patients.

Provides drug information and patient education to physicians, patents and other health care workers and maintains all minimum standards. Clinical Pharmacist at US Script now Envolve Pharmacy Solutions 05/2014 - 04/2024 (10 years)

Responsibilities Review Prior Authorization for multiple plans, upwards of 8 to 9 commercial, Medicare and Medicaid plans.

Average per day of over 126 to 140 Prior authorizations per shift. Preformed Audit of Prior Authorization reviews by other pharmacists. Create work instructions for many of the plans and review benefit summaries for accuracy.

PACs verify review the information received, communicate with the patient s provider pharmacy.

Create clinical pharmacy programs that adhere to rules and guidelines. Examine patient data to ascertain whether pharmaceutical therapy is necessary.

Determine any unaddressed health issues and send patients to the right doctors after evaluating the patient s state to make sure all issues are being addressed.

Create efficient treatment regimens that reduce the possibility of unfavorable side effects.

Consult about drug substances, dosages, etc.

Advice on the proper administration of medication. Analyze the effects of medication therapy.

Process requests for insurance coverage of formulary and nonformulary drugs that reject at the dispensing pharmacy based on pre-determined plan criteria.

Plan criteria are setup based on evidence based medicine and includes the exercise of appropriate clinical judgment.

Clinical Pharmacist at CVS Health

11/2020 - 03/2021 (5 months)

Clinical Vaccination Pharmacist- went to nursing facilities secondary homes to do COVID vaccinations.

Staff Pharmacist at Walgreens Pharmacy

10/2012 - 02/2018 (5 years)

PRN Floating retail pharmacist.

Pharmacist in Charge at Grandview Pharmacy

03/2013 - 02/2014 (1 year)

Responsibilities Initial and Final review of Orders, Stat orders, IV, Give direction to the technicians, Accomplishments Organization and optimization of work flow, inventory

Pharmacist In Charge at Wal-Mart Stores Inc

10/2009 - 10/2012 (3 years)

Manage All aspects of Pharmacy and OTC.

Fill in pharmacist.

Pharmacist In Charge at CVS Caremark

05/1996 - 10/2009 (13 years)

Manage All aspects of Pharmacy, All Stores - Butler, Auburn, Fort Wayne. Fill In pharmacist.

Clinical, DUR etc.

at Mckesson

04/2003 - 10/2003 (1 year)

DOP Manage Pharmacy Start up Operation

Staff Pharmacist at Phar-Mor Pharmacy

05/1994 - 05/1996 (2 years)

Staff Pharmacist

Store Manager Pharmacist at Keltsch Pharmacy

01/1974 - 05/1994 (20 years)

stock, delivery, cashier thru Manage Entire store and pharmacy. Fill In floating pharmacist.

EDUCATION

Graduated 1970

AED Certification

Purdue University W

Graduated 1981

BS in Pharmacy

SKILLS

registration, 0 year

medical records, 0 year

electronic medical record, 0 year

credentialing, 0 year

health information management, 0 year

leadership, 0 year

LANGUAGES

English, Advanced

SOCIAL NETWORKS

Facebook, https://Daddy's Facebook sometimes not too often Linkedin, https://www.linkedin.com/in/blair-mitchell-a56236175/ ABOUT ME

I served in the military

I have a drivers license

I have management experience : 11 years

I have a security clearance



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