Customer Service Dietary Aide

Jayla Taylor

Cicero, IL *****

**************@*****.***

+1-464-***-****

Seeking a position that will allow me to gain experience while demonstrating a dedicated work ethic. Work Experience

Cashier/Customer Service

Food 4 Less-Melrose Park, IL

November 2023 to May 2024

• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments

• Maintained a balanced cash drawer at all times, reconciling discrepancies promptly

• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns

• Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed

• Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed

Dietary Aide/Cook

MCNEAL HOSPITAL-Berwyn, IL

October 2022 to October 2023

In my work experience I enjoy watching patients & making sure they don’t harm themselves “ because I know how it feel to feel like you don’t have nobody” so I enjoy helping others in need.

• Assisted in the preparation and delivery of meals to patients, ensuring adherence to dietary restrictions and preferences

• Maintained cleanliness and organization of kitchen area, including washing dishes, sanitizing surfaces, and restocking supplies

• Collaborated with dietitians to review patient meal plans and make necessary modifications based on individual needs

• Monitored food inventory levels and communicated with suppliers to ensure timely delivery of ingredients

• Implemented portion control measures to minimize waste while maintaining quality standards

• Followed proper food handling procedures to maintain safety standards and prevent cross- contamination

• Provided excellent customer service by addressing patient inquiries regarding menu options and accommodating special requests

• Assisted in the development of new recipes that met specific dietary requirements or restrictions

• Supported the implementation of nutrition education programs for patients, providing guidance on healthy eating habits

• Handled a high volume of inbound customer calls, averaging XX calls per day

• Provided excellent customer service by addressing inquiries, resolving complaints, and offering product information

Education

High school diploma

J Sterling Morton East High School - Cicero, IL

February 2020 to December 2021

Skills

• Senior Care

• Meal Preparation

• Home Care

• Caregiving

• Hospital Experience

• Personal Assistant Experience

• Customer service

• Hospital experience

• Microsoft Office

• Microsoft Excel

• Microsoft Word

• Administrative experience

• Time management

• Microsoft Outlook

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