Ryan Roy Papong
Address: **-* ****** *. ***** Street Brgy. Mabini Mandaluyong City
TM #: 093********
Email Add: **.*********@*****.***
Objective:
A hardworking, dependable, and fast-learning worker seeking to be an effective and productive contributor to a hospitality service institution where either or both of my housekeeping and food service passion and skills can be utilized, maximized and developed.
Experience:
Kuehne + Nagel, Inc. (VIP Driver) September 11, 2023 to June 21, 2024
Maintained Positive VIP relations through effective and efficient driving skills services, maintaining VIP
car cleaned and secured VIP to point destination.
Room Attendant, City Garden Hotel, Makati March 25 – December 10, 2019
Maintained positive guest relations through friendly, prompt, effective, and efficient housekeeping
services. Cleaned, serviced, and secured hotel rooms. Recognized by the Work Supervisor for
efficient housekeeping services – maintaining 16 rooms in only 6 – 7 hours against the allotted 8
hours.
Apprenticeship, 2GO with Mariana Academy of Maritime Studies November 28 - December 1, 2018
72-hours on-board apprenticeship on John Paul II, a roro vessel of 2GO, Inc. With rotating duties in
waitering, front desk guest relations, and housekeeping.
Company Helper, Yongren Marketing (Little Baguio, San Juan City, Metro Manila) October 2017 – June 2018 Delivered company merchandises. Undertook billing collections. Occasionally substituted for an
employee in tending a Happy Haus Donut franchise store. Received and attended to customer
calls/concerns.
Personal Caregiver to Mr. Brigham T. Lim (San Juan City, Metro Manila) February – August 2017
Assisted the patient with his basic healthcare needs: took his vital signs, helped him walk, prepared his
breathing apparatus (CPAP), readied his daily medicines, follow up on his medical tests. Ran errands
for the patient: minor banking concerns (deposits, ATM withdrawals), medicines and medical supplies
purchases, bring and pick up laundry. Tidied patient’s bedroom: set hospital bed, clean bedroom and
toilet, dust fixtures. Helped patient prepare his dietary meals.
Waiter, BR Itikan and Restaurant (Sta Maria, Bulacan) February 2016 – January 2017
Set buffet and customer tables. Attend to customer needs. Give prompt and efficient service to
customers. Cleaned out and re-set customer tables. Assisted the chef in preparing ingredients for use
in cooking and washed kitchen utensils (prior to store opening).
Waiter, Judge Bar Restaurant & Catering Services (Abuyog, Leyte) May 2014 – May 2016
Arrange buffet, cocktail and dining tables. Made table skirting and table napkin folding’s. Ushered
customers to their tables. Assisted customers with “waitering” services: present menu, take orders,
deliver food, and promote customer satisfaction.
Education Certifications and Eligibilities:
Agbuyog Community College (Leyte) June 2010 – March 2011
15 units of Food and Beverage Management subjects (short vocational course)
Araya Skills Development Institute Corporation (San Juan) April 18 – April 28, 2018
Housekeeping Training Seminars
Mandaluyong Manpower & Technical Vocational Training Center July – October 2018
Training in: Table Skirting; Computer Fundamentals and Internet;
Food and Beverage Services Training Seminars
Microtel Inn & Suites, Eagle Ridge, Gen. Trias, Cavite July 28, 2018
Flair Bartending and Mixology Seminar
Magsaysay Learning Resources, Inc, Ermita, Manila October 1-15, 2018
Certificate of Completion: Basic Training on Personal Survival Techniques, Fire Prevention and Fire
Fighting, Elementary First Aid, Personal Safety and Social Responsibility
Certificate of Completion: Crowd Management, Passenger Safety, and Safety Training for Personnel
Providing Direct Services to Passengers in Passenger Spaces
Certificate of Completion: Security Awareness Training and Seafarers with Designated Security
Duties
TESDA National Certificate II for Housekeeping
TESDA National Certificate III for Housekeeping
TESDA National Certificate II for Food and Beverage Services
TESDA National Certificate III for Food and Beverage Services
Seafarer’s Identification and Record Book (Seaman’s Book)
Awards & Leadership Roles
Athlete of the Year, Hampipila National High School, Agbuyog, Leyte 2009-2010
Gold Medal, Long Jump Competition, District Meet, Southern Leyte, 2009
Batch President, Mandaluyong Manpower & Technical Vocational Training Center 2018
Skills:
Bartending. Waitering Services. Table skirting. Napkin Folding. Housekeeping. Bed-setting. Towel-
folding. Cooking. Experience in operating several kitchen equipment (microwave oven, blender, mixer,
Espresso Machine) and housekeeping equipment (steamer, floor polisher, vacuum cleaner). Can
operate office machines: photocopying and fax machines, electronic scanner. Microsoft Word and
Power Point programs. Emailing. Driving (with driver’s license)