Customer service
Resume:
Crystal Wiggins
Flint, MI *****
********************@*****.***
Work Experience
Tattoo Artist and Body Piercer
American Pride Tattoos-Waterford, MI
April 2021 to December 2021
• Created custom tattoo designs based on client specifications, ensuring a unique and personalized experience
• Demonstrated expertise in various tattoo styles including traditional, blackwork, realism, and watercolor
• Maintained a clean and sterile work environment to ensure the health and safety of clients
• Collaborated with clients to develop concepts and ideas for tattoos that aligned with their vision
• Executed precise linework and shading techniques to achieve high-quality tattoo results
• Provided detailed aftercare instructions to clients for proper healing of their tattoos
• Adhered to strict hygiene practices by properly sterilizing equipment before each session
• Ensured customer satisfaction by actively listening to client preferences while providing professional advice when needed
• Communicated effectively with clients throughout the entire tattoo process, addressing any concerns or questions they may have had
• Suggested appropriate placement options for tattoos based on body anatomy considerations
• Maintained a high level of professionalism and integrity in all interactions with clients
• Collaborated with clients to develop designs that aligned with their cultural or symbolic preferences
• Demonstrated excellent attention to detail in executing intricate designs accurately
• Implemented effective pain management techniques during the tattooing process
• Incorporated artistic creativity into every design while respecting client input
• Assisted in creating custom cover-up designs for clients looking to modify existing tattoos
• Maintained confidentiality regarding client information and design choices
• Collaborated with other artists on complex projects requiring multiple sessions or styles
• Utilized color theory principles to create vibrant and visually appealing tattoos Tattoo artist and body piercer
Quality ink tattoos-Flint, MI
May 2020 to January 2021
• Created custom tattoo designs based on client specifications, ensuring unique and personalized artwork
• Demonstrated expertise in various tattoo styles including traditional, blackwork, realism, and watercolor
• Maintained a clean and sterile work environment to ensure the safety and well-being of clients
• Collaborated with clients to develop ideas and concepts for their tattoos, providing guidance and suggestions based on artistic knowledge
• Executed precise linework and shading techniques to achieve high-quality tattoo results
• Utilized color theory principles to create vibrant and visually appealing tattoos
• Stayed up-to-date with industry trends, attending conventions and workshops to expand skills and knowledge
• Provided detailed aftercare instructions to clients for proper healing of their tattoos
• Built a strong portfolio showcasing diverse tattoo designs that attracted new clientele
• Received positive feedback from satisfied clients through online reviews and word-of-mouth referrals
• Collaborated with other artists in the studio on large-scale projects or cover-up tattoos requiring multiple sessions
• Adhered to strict health regulations by properly sterilizing equipment before each use
• Assisted in the development of promotional materials such as flyers or social media posts to attract new customers
• Used creativity when adapting designs according to body placement or size limitations
• Incorporated personal artistic style into each design while still meeting client preferences
• Maintained accurate records of all completed tattoos for reference purposes
• Collaborated with fellow artists on complex projects requiring multiple perspectives
• Demonstrated exceptional attention to detail in the execution of intricate designs
• Provided guidance and support to apprentices, sharing knowledge and techniques for skill development
• Developed a strong online presence through social media platforms to attract a wider audience
• Collaborated with clients on cover-up tattoos, utilizing creative problem-solving skills to transform existing artwork
• Maintained confidentiality and professionalism when working with high-profile clients
• Implemented strict hygiene practices, including proper handwashing and glove usage during tattoo sessions
• Utilized advanced shading techniques such as dotwork or stippling for added depth and texture in designs
• Adapted quickly to client feedback or changes during the tattooing process while maintaining quality standards
• Educated clients about different types of ink pigments available and their long-term effects on skin appearance
• Collaborated with other artists on large-scale projects requiring multiple sessions or specialized expertise
• Ensured compliance with local health department regulations regarding sanitation procedures and equipment sterilization
Waitress
Rube's bar and grill-Flint, MI
June 2019 to November 2019
• Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner
• Demonstrated extensive knowledge of menu items, including daily specials, ingredients, and preparation methods to assist customers with their selections
• Effectively communicated with kitchen staff to ensure accurate order preparation and timely delivery of meals to tables
• Managed multiple tables simultaneously during peak hours while maintaining attention to detail and providing personalized service
• Collaborated with team members to create a positive dining experience for guests by assisting with table setup, refilling drinks, clearing plates, and resetting tables
• Handled cash transactions accurately using point-of-sale systems while adhering to company policies on cash handling procedures
• Resolved guest complaints or concerns promptly and professionally, ensuring customer satisfaction at all times
• Maintained cleanliness of work areas including dining room floors, tables, chairs, utensils, glassware, etc
• Assisted in training new waitstaff on restaurant policies/procedures as well as menu knowledge to ensure consistent quality of service
• Contributed ideas for improving overall efficiency in the restaurant operations such as streamlining order-taking process or optimizing table turnover time
• Collaborated with kitchen staff on special dietary requests or modifications from customers ensuring accuracy in meal preparations
Lead Event Specialist
Elite marketing Inc-Corunna, MI
January 2015 to October 2015
• Conducted food demonstrations at various grocery stores and events to promote new products
• Engaged with customers, providing detailed information about the product's features, benefits, and usage
• Prepared and presented food samples in an appealing manner to attract customer interest
• Effectively communicated key selling points of the product to potential customers
• Answered customer questions regarding ingredients, allergens, and nutritional information
• Maintained a clean and organized demonstration area throughout the event
• Collaborated with store managers to schedule and coordinate demonstration events
• Managed inventory of demonstration supplies and ensured they were well-stocked for each event
• Monitored customer feedback on products and reported insights to management for improvement purposes
• Achieved XX% increase in sales by effectively demonstrating product value to customers
• Built strong relationships with store staff members to ensure smooth execution of demonstrations
• Provided exceptional customer service by addressing concerns or issues raised during demonstrations
• Trained new food demonstrators on effective presentation techniques and product knowledge
• Developed creative strategies to capture customer attention during busy periods or competing events nearby
• Collaborated with marketing team to develop promotional materials for upcoming demonstration events
• Participated in trade shows or industry conferences as a representative of the company
• Adhered strictly to health and safety guidelines while handling food samples
• Utilized social media platforms such as Instagram or Facebook Live for virtual cooking demos
• Demonstrated flexibility by adapting quickly to changes in scheduling or venue locations
• Solicited feedback from customers after each demo session through surveys or comment cards
• Increased brand awareness through positive word-of-mouth referrals from satisfied customers
• Consistently met or exceeded monthly sales targets set by management
• Collaborated with vendors on special promotions or discounts for demonstrated products Third key manager
Dollar General-Columbus, GA
July 2013 to January 2014
• Led a team of XX employees in achieving departmental goals and objectives
• Developed and implemented strategies to improve operational efficiency, resulting in a XX% increase in productivity
• Managed the day-to-day operations of the department, ensuring smooth workflow and adherence to deadlines
• Collaborated with cross-functional teams to identify areas for improvement and implement process enhancements
• Oversaw budgeting and financial planning activities, successfully reducing costs by XX%
• Implemented performance metrics and tracking systems to monitor team performance and drive accountability
• Mentored and coached team members to enhance their skills, resulting in XX% improvement in employee satisfaction survey results
• Created training programs for new hires, facilitating their onboarding process and ensuring quick integration into the team
• Developed strong relationships with key stakeholders, including clients, vendors, and internal departments
• Identified opportunities for business growth through market research and analysis of industry trends
• Negotiated contracts with suppliers/vendors to secure favorable terms while maintaining quality standards
• Implemented quality control measures to ensure products/services met or exceeded customer expectations
• Streamlined processes by implementing automation tools/software, reducing manual errors by XX% Education
General Educational Development
El Paso Community College - El Paso, TX
February 2011 to February 2011
Skills
• Tattooing
• Pain Management
• Layout Design
• Color Theory
• Physiology Knowledge
• Web Design
• Photography
• Graphic Design
• Logo Design
• Anatomy Knowledge
• Adobe InDesign
• Body modification
• Body piercing
Certifications and Licenses
First Aid Certification
Tattoo permit in Oakland county
April 2021 to April 2023
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