Data Entry Customer Service
Resume:
Laura Estrada
*****************@*****.***
QUALIFICATIONS
I have excellent customer service and communication skills and have several years of office administration skills. My software skills are: Salesforce, Excel 2003-2010, Outlook 2003-2010, Lotus Notes and G-mail, Google Spreadsheets, Oracle, skip tracing and Forwarding Attorney Portal and Cub's MFG and Demand Dispatch and CSG Mail tracking systems IJPS and Fed-EX tracking.
Caregiver working with Dementia 10-2016-Present
Various Temp with various assignments 08/2011-02/24/2014
Merry Maids
Office Assistant
Answered phones
Data Entry
Sales
A/R in Sales Force
05/2017-07/2017
Warrior Engineering
08/2016-09/2016
Receptionist
Answered phones
Data Entry
Quotes on Anodizing/ polishing
Create E bay and Craigslist lists for inventory
ARC Document Solutions 11/2014-04/2016
Receptionist
Answered phones and transferred calls.
Paged employees over the P.A. system
Set up pick up's for drivers m Demand Dispatch system and also scanning and upload invoices into MFG software.
Norris Whitney 01/2012-01/2015
Sales
Trade show sales and networking.
Home Depot 01/2007-04/2011
Receptionist
Answered calls and transferred customers to the appropriate departments In charge of incoming and out going mailroom shipments
Fremont Investment & Loan 02/2004-06/2006
Receptionist & promoted to: Wholesale Residential Loan Processor
Answered a ten line phone system
Booked Conference Rooms in Outlook
Set up new accounts for Mortgage Loans, Ran Credit and verbal verifications of employment
Assurant Group 07/1997-01/2004
Customer Service Rep (Inbound/Outbound) Call Center 120 calls a Worked in a call center receiving over 120 calls a day and career experience tracking homeowners Insurance.
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