Customer Service Sales Associate

Maria F. Olagaray A. Victoria, BC

403-***-**** ****************@*******.***

PROFESSIONAL SUMMARY

Talented customer service representative with 5 years of experience in the field. Ability to communicate effectively with people, from customers to managers. Thrive in inspiring team environments. Committed to delivering your company’s expected working standards. HIGHLIGHTS OF QUALIFICATIONS

● Attention to detail (learning key facts about the ways of work at the store)

● Teamwork (communicating and bonding with the head bosses)

● Ingenuity (thinking quickly of solutions to any problem)

● Time management (completing tasks on time)

● Cleanliness (maintaining the workspace tidy every day)

● Fluent in Spanish

EXPERIENCE

Tim Hortons, Calgary, Alberta October 2019

Barista

● Prepared and served drinks and baked goods to over 70 customers daily. Salt Spring Natureworks, Salt Springs Island November 2019–April 2022 Assistant Manager

● Attending over 65 customers and vendors daily: answering inquiries about the store’s products, attending phone calls.

● Receiving over 4 orders daily, acknowledging return items (if any), placing orders’ products on shelves and on display.

● Making over 10 orders daily.

● Entering over 20 invoices per week.

La Oberena, Mexico City February 2018

Sales Associate

● Packaging and selling baked goods for over 50 customers daily. Halloween Alley, Red Deer, AB September- October 2012 Sales Associate

● Selling Halloween costumes and decorations for over 55 customers daily.

● Daily opening and closing of the store with the owner.

● Stocking a wide variety of costumes on shelves and displaying decorations.

● Helping the customers find costumes and right sizes. GAP, Calgary, AB December 2011

Sales Associate

● Attending over 35 customers daily with inquiries about the store’s products.

● Organizing a wide variety of clothes on racks and shelves during the busy season. Fresh Kitchen, Calgary, Alberta March 2023

Cook

● Served paninis and flatbreads to over 35 customers daily. Don Peperoni, Cozumel, Mexico September 2018–October 2018 Cook

● Preparing and serving Italian dishes and drinks for over 50 customers daily. The Italian Supermarket, Calgary Alberta August 2015–September 2017 Cook

● Preparing and serving Italian meals for over 50 customers daily. Rock N’ Love, City, Mexico March 2013–July 2015

Cook

● Prepared and served pizzas, drinks and salads for over 50 customers daily. EDUCATION

Bowness HighSchool, Calgary, Alberta 2011

High School Diploma

LECI, Cuernavaca, México 2009

Interpersonal Communication Certificate

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