Customer Service Front Desk
Resume:
Germantown, MD *****
***********@*****.***
Davieh Tyer
SKILLS
Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Basic knowledge of office equipment (printers, fax machines)
- Customer service oriented
- Ability to work independently and as part of a team
EXPERIENCE
Mid County Community Recreation Center, Silver spring Md - Volunteer office
June 2021- September- 2021
- Greet visitors and provide information about the center's facilities and programs.
- Answer phone calls and assist with inquiries.
- Register participants for classes or activities.
- Keep track of equipment rentals.
- Help maintain the cleanliness of the front desk area.
- Assist with administrative tasks as needed
Burlington, Germantown, Md — Cashier
August 2022 - September 2023
-Assisted customers with inquiries and resolved complaints in a timely manner
- Managed cash register and handled transactions accurately
-Maintained a clean and organized store environment
-Assisted in inventory management and stock replenishment
Community Center, Germantown, Md — Volunteer office
August 2022 - November 2022
-Answered phone calls and directed them to appropriate personnel
-Organized and maintained office files and records
-Assisted with event planning and coordination
-Provided support to staff with various administrative tasks
Walmart, Germantown, Md - Associate Ditigal Shopper
October 2023 - Present
-Shop for online orders
-Help customers
-Stocked shelves
EDUCATION
Seneca Valley High school, Germantown — High School Diploma
October 2022 - June 2024
AWARDS
-Awarded "Employee of the Month" for outstanding customer service at Burlington Retail Store
-Successfully coordinated a community event with over attendees
Reference
-Dajaonna Nicole 301-***-****
-Dana Hammond (202)-489-932
-Tajsahe Green 202-***-****
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