Customer Service Team Leader
Resume:
Shakeria Thomas
Northport, AL *****
***************@*****.***
Authorized to work in the US for any employer
Work Experience
Seasonal Customer Service Representative
Ups - Tuscaloosa, AL
November 2023 to December 2023
Assist customers with help, answering phone, deliver packages PCA
DCH HEALTH SYSTEM - Tuscaloosa, AL
July 2023 to October 2023
Vital signs, assisting patients, feed patients in need of help CNA - Certified Nursing Assistant
Forest Manor Health and Rehab - Northport, AL
July 2022 to January 2023
Team Leader
ARD Logistics - Tuscaloosa, AL
March 2022 to June 2022
Travel to new sights and learn the job, Train new team members at current sight Team Leader
Jacks - Tuscaloosa, AL
March 2021 to November 2021
Interview new team members, count down register, run cash register, help make orders Education
Sophomore in Nursing
Lawson State Community College-Birmingham Campus
January 2022 to Present
Skills
• Cashier (Less than 1 year)
• Cash Handling (5 years)
• Customer Relationship Management (1 year)
• production (1 year)
• Delivery Driver Experience
• Quality Control (1 year)
• Team Leader
• Stocking (1 year)
• Nursing
• Caregiving
• Vital Signs
• Patient Care
• Dementia care
• Phlebotomy
• Hospice care
• Nursing home experience
• Customer service
• Team management
• Vital signs
Certifications and Licenses
Work Keys April 2020 to Present
CNA
August 2021 to Present
Medical Technologist
October 2023 to Present
CPR Certification
July 2023 to July 2025
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