Customer Experience Front Desk
Resume:
Jenea Sylvester
Covington, GA *****
*********.*******@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Manager
Dollar General-Covington, GA
June 2021 to May 2022
• Managed sales
• Generated revenue reports
• Handled day-to-day operations
• Handled the daily counts
• Assured excellent customer experience at all times
• Responsible for running dollar general shift changes
• Made weekly deposits
• Opened and closed Dollar General
• Kept office clean
Front Desk Receptionist
Baymont Inn and Suites-Covington, GA
October 2018 to January 2019
• In this environment i did data entry .
• I also called clients and worked with costumer service technicians.
• Registering costumers for memberships and filing paperwork.
• Checking on guest
• Providing Breakfast
• Handled all transactions
• Handled day-to-day operations
• Assured excellent customer experience at all times
• Kept office clean
Server
Ihop
October 2015 to May 2016
• Made sure my work stations were always cleaned.
• I also prepped food and did maintenance care when necessary.
• Always provided excellent costumer service
• Handled 5 tables daily
• Welcomed diners as they arrived
• Took food and drink orders
• Prepared orders
• Cleared tables
• Managed cash, check, credit orders
• Maintained a clean work area
• Checked on guests frequently
Education
High school diploma
Newton High School - Covington, GA
January 2015 to May 2016
Skills
• EXCEL
• MICROSOFT EXCEL
• MICROSOFT OFFICE
• MS OFFICE
• POWERPOINT
• WORD
• CUSTOMER SERVICE
• ORGANIZATIONAL SKILLS
• POS
• FAST LEARNER
• TRAINING
• COOKING
• Sales
• Server
• Packaging (Less than 1 year)
• Bookkeeping (Less than 1 year)
• Inventory (1 year)
• Picker Packer
• Picking Packing
• Packing
• Shipping
• Warehouse Associate
• General Labor
• Shipping Receiving
• Picking
• General Laborer
• Microsoft Word
• Recruiting
• Technical Support
• Cold Calling
• Accounting
• Front Desk
• Management
• Human Resources
• Quality Assurance
• Restaurant experience
• Supervising experience
• QuickBooks
• Computer skills
• Administrative experience
• Cleaning
Certifications and Licenses
Driver's License
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