LATOYA HILL
North Little Rock, AR *****
********@*******.***
Self-motivated and dependable while achieving high performance with minimal supervision. Demonstrated the ability to complete tasks accurately despite interruptions and competing demands. Flexible with various work hours.
Personable with clients and customers.
Articulate in communication.
Reliable
Motivated
Consistent, No Giving up
Hardworking, working until the job is complete
Organized, Multi-task-oriented, Customer-service focused, Skilled, Committed, Positive, Effective, Conscientious, and Disciplined
#readytowork
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Childcare Worker I
Arkansas Children’s Hospital-Little Rock, AR
November 2023 to June 2024
Taught and supervised children in a safe environment. Conducted circle times
Changed diapers
Documented daily activities
Lesson plans
Provided emotional and social support
Data Entry Specialist
Arkansas Blue Cross Blue Shield-Little Rock, AR
December 2022 to August 2023
Filing documents
Verifying addresses
Mail room
Participated in meetings
Data Entry Clerk
Staffmark-EEOC-Little Rock, AR
August 2022 to December 2022
Filing documents
Data entry
Taking inbound calls
Greeting customers
Administrative Assistant
Staffmark-Little Rock, AR
October 2019 to March 2020
• Provided administrative support for Department of Special education/ The Reform Alliance
• Answered multiple phone lines
• Utilized Microsoft Office Suite
• Maintained office supply inventory
• Provided excellent customer service
Child Care Worker
Arkansas Children's Hospital-Little Rock, AR
February 2012 to September 2018
Read stories to the children and taught them painting, drawing and crafts. Made house calls and held one-on-one progress report sessions with parents after working hours. Offered detailed daily reports that outlined each child's activities. Supervised circle time, free play, outside play and learning and developmental activities. Upheld all CPR and Arkansas regulated certifications. Communicated with children's parents and guardians about daily activities, behaviors and problems. Identified early signs of emotional and developmental problems in children and brought them to the parents' attention.
Maintained developmentally appropriate environment. Sparked creativity and imagination by helping children discover new things each day. Implemented positive discipline; followed policy of warning, timeout, talk and parent check-in. Created an infant area, toddler area and preschool area of play within the daycare. Maintained daily records of activities, behaviors, meals and naps. Encouraged early literacy through read-aloud time and alphabet games. Supported children's emotional and social development by adapting communication tactics for differing client needs.
Carefully monitored children's play activities.
18 years childcare experience.
Developed multilingual and multicultural staff and curriculum to serve families from diverse backgrounds. Planned and led games, reading and activities for groups of 20 children. Paraprofessional Educator
UAMS-HeadStart-Little Rock, AR
March 2011 to February 2012
Developed and maintained effective frameworks, standards and requirements. Kept youth safe and secure at facility and in public. Provided continuous evaluation of program operations as compared with established mission and set parameters.
Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties.
Designed lesson plans focused on age and level-appropriate material. Provided feedback on individual actions, behaviors and verbal responses. Complied with instructor developed IEPs and made informed recommendations for adjustments. Evaluated individual student needs, including academic and social situations to address challenges and goals.
Provided classroom support throughout planned instruction and individual lessons. Paraprofessional
Full Potential Daycare-Little Rock, AR
March 2009 to December 2009
Supported students in developing strategies for individual needs and classroom group dynamics. Prepared visual aids, equipment and classroom displays. Kept youth safe and secure at facility and in public. Assisted 4 children per station during small group learning periods. Implemented [Program type] programs to encourage student participation. Encouraged students to be understanding of and helpful to others. Conducted small group and individual classroom activities based on differentiated learning needs. Met with parents about student needs to garner additional support. Helped prepare daily lesson plans for activities and lessons. Telephone Surveyor
Market Strategies International-Little Rock, AR
January 2008 to March 2009
Conducted survey's via telephone
Ensured Customer Satisfaction
Keyed in customer responses in a timely matter
Teacher
St. John Missionary Baptist Church-Little Rock, AR June 2004 to August 2007
Encouraged students to explore issues in their lives and in the world around them. Strengthened parent-teacher and parent-child communication by holding regular parent- teacher conferences.
Routinely met with students' parents regarding in-class issues and learning interruptions to discuss solutions.
Mentored and counseled students with adjustment and academic problems. Differentiated instruction according to student ability and skill level. Interacted with children and promoted good behavior through positive reinforcement methods. Executive Assistant
Arkansas State Board of Collections-Little Rock, AR June 2002 to May 2004
Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
Scheduled Board of Directors meetings and assisted with meeting materials and agendas. Handled and distributed all incoming and outgoing mail. Education
Philander Smith College - Little Rock, AR
Skills
• TIME MANAGEMENT
• PROBLEM SOLVING
• SATISFACTION
• MAINTENANCE
• MICROSOFT OFFICE
• Teacher Assistant
• Child Care
• Early Childhood
• Childcare Provider
• Administrative Assistant
• Outlook
• Receptionist
• Word
• Microsoft Excel
• Special Education
• Curriculum Development
• Toddler Care
• Classroom Management
• Multi-line Phone Systems
• Autism Experience
• Proofreading
• Personal Assistant Experience
• Tutoring
• Experience with Children
• Presentation Skills
• Experience Working With Students
• Customer service
• Typing
• Personal assistant experience
• Proofreading
• Childcare
• Early childhood education
Certifications and Licenses
First Aid Certification
CPR Certification